web: answer incoming calls from the browser notification
Owner follow-up to the softphone (spec 05 §5). - the incoming call notification comes from a service worker (public/sw.js) so it carries Answer and Decline buttons (Chromium); Answer and a plain click focus the softphone tab, Decline doesn't - shown whenever the tab isn't focused, not only when it's hidden; kept up while it rings and closed once it stops - the softphone panel says how to allow notifications when they're blocked
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@@ -5,19 +5,19 @@ proxy (`https://<your host>/me`). You need: a user with an extension that has th
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softphone on (say 101), a second phone (desk phone or phone app, say 102), and a third extension
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to transfer to (say 103, any phone). Headphones help with echo.
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| # | Do this | Pass when |
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| --- | --------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
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| 1 | Sign in as the user, click **Enable softphone**, allow the microphone. | Status turns **Ready**; Admin → Dashboard shows 101 online. |
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| 2 | Reload the page. | It comes back **Ready** without asking again. |
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| 3 | Open `/me` in a second tab. | The second tab says **Active in another tab**. Click **Use here**: it becomes **Ready** and the first tab says **Active in another tab**. Close the second tab and click **Use here** in the first. |
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| 4 | Open **Keypad**, type `102` (also try typing on the keyboard and pressing Enter), call. | 102 rings; when answered both sides hear each other; the card shows a running timer. |
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| 5 | Press **Mute**, talk, then **Unmute**. | 102 hears nothing while muted, then hears you again. |
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| 6 | Press **Hold**, then **Resume**. | 102 hears hold music, then you again; the card says **On hold** meanwhile. |
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| 7 | During the call open the call's **Keypad** and press `1 2 3`. If 102 is a voicemail menu or an IVR, it reacts; otherwise call `*97` instead and enter your PIN. | The tones are recognized. |
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| 8 | Hang up. From 102 call 101. | The **Incoming call** dialog shows 102's name, the ringtone plays; **Answer** connects with two-way audio. Hang up from 102: the card goes away. |
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| 9 | Switch to another tab or app, then have 102 call 101 again (first allow notifications with **Notify me of calls**). | A desktop notification appears; clicking it brings the tab back. **Decline** sends 102 to busy/voicemail. |
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| 10 | While on a call with 102, have 103 call 101. | A second, smaller **Incoming call** card appears (no dialog). **Answer** puts 102 on hold (hears music) and connects 103. Hang up both. |
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| 11 | Call 102, **Transfer** → type `103` → **Transfer now**. | 102 is connected to 103; the browser call ends. |
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| 12 | Call 102, **Transfer** → `103` → **Talk first**; talk to 103; **Complete transfer**. Repeat with **Cancel** instead. | Complete: 102 and 103 are connected, the browser is out. Cancel: 103's call ends and you're back with 102. Also check **Microphone/Speaker** selects list your devices and a change takes effect on the next call. |
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| # | Do this | Pass when |
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| --- | --------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
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| 1 | Sign in as the user, click **Enable softphone**, allow the microphone. | Status turns **Ready**; Admin → Dashboard shows 101 online. |
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| 2 | Reload the page. | It comes back **Ready** without asking again. |
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| 3 | Open `/me` in a second tab. | The second tab says **Active in another tab**. Click **Use here**: it becomes **Ready** and the first tab says **Active in another tab**. Close the second tab and click **Use here** in the first. |
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| 4 | Open **Keypad**, type `102` (also try typing on the keyboard and pressing Enter), call. | 102 rings; when answered both sides hear each other; the card shows a running timer. |
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| 5 | Press **Mute**, talk, then **Unmute**. | 102 hears nothing while muted, then hears you again. |
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| 6 | Press **Hold**, then **Resume**. | 102 hears hold music, then you again; the card says **On hold** meanwhile. |
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| 7 | During the call open the call's **Keypad** and press `1 2 3`. If 102 is a voicemail menu or an IVR, it reacts; otherwise call `*97` instead and enter your PIN. | The tones are recognized. |
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| 8 | Hang up. From 102 call 101. | The **Incoming call** dialog shows 102's name, the ringtone plays; **Answer** connects with two-way audio. Hang up from 102: the card goes away. |
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| 9 | Switch to another tab or app, then have 102 call 101 again (first allow notifications with **Notify me of calls**). | A desktop notification appears; clicking it brings the tab back. In Chrome/Edge, its **Answer** button answers and brings the tab back, its **Decline** button declines; it closes by itself if 102 hangs up first. **Decline** sends 102 to busy/voicemail. |
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| 10 | While on a call with 102, have 103 call 101. | A second, smaller **Incoming call** card appears (no dialog). **Answer** puts 102 on hold (hears music) and connects 103. Hang up both. |
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| 11 | Call 102, **Transfer** → type `103` → **Transfer now**. | 102 is connected to 103; the browser call ends. |
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| 12 | Call 102, **Transfer** → `103` → **Talk first**; talk to 103; **Complete transfer**. Repeat with **Cancel** instead. | Complete: 102 and 103 are connected, the browser is out. Cancel: 103's call ends and you're back with 102. Also check **Microphone/Speaker** selects list your devices and a change takes effect on the next call. |
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Record the result (browser, version, pass/fail per step) in the PR or issue for M5-T2.
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