res_parking was configured in M0 (700, slots 701-720, slot hints); this
makes parked calls visible. ParkingTracker loads ParkedCalls and follows
ParkedCall/UnParkedCall/ParkedCallTimeOut/ParkedCallGiveUp; everyone
gets parked.updated/parked.removed. Who parked comes from
ParkerDialString.
A blind transfer to 700 parks without running Park() in the dialplan,
so the live call's "parked" state now comes from those events by
ParkeeLinkedid; the picking-up phone runs ParkedCall() while talking,
which no longer counts as parked.
Web: "Parked calls" on the Dashboard and on Home, where "Pick up 701"
calls the slot like Call back (softphone, or the desk phone first).
CDR fixture park-pickup (recorded: 101 parks an inbound call, 103 picks
it up); the call counts as answered by 101 with 103 in rang. e2e m8-t2
with real phones: park by blind transfer, hint InUse, both lists, pick
up from Home, a second park on 702 (findslot = next) picked up by
dialing it from another phone. Specs 01/04/05 note what was verified.
Task: M8-T2
Queues per 03 §6.8: queues_selfphoneng.conf (members as Local agents
following their hint), sp-queue-{id} (answer, prefix, record, Queue with
max wait, timeout destination), the number in sp-local-numbers and
destApp queue. Golden case queue; the Asterisk load test now checks
`queue show` lists each queue's members.
*45<queue> toggles login and checks PQMSTATUS/UPQMSTATUS, so a code for
a queue the caller isn't an agent of plays ss-noservice and stores
nothing (spec snippet fixed). Pauses live in queue_member_state, AstDB
SP/QPAUSE (resynced on connect) and app_queue; QueuePause is re-sent
after every `queue reload all` and rollback, which unpause everyone.
/api/queues CRUD with members [{extensionId, penalty}], admin
pause/unpause, GET /:id/stats; /api/me/queues/:id/pause|unpause for
Home. Stats come from queue_calls (new table), filled from app_queue's
AMI events plus UserEvent SpQueueExit in the fail branch: a real call
showed that when no agent rings, the Queue part of a call vanishes into
the next leg's CDR, and Asterisk 24 sends QueueCallerAbandon on
timeouts too.
Live: QueueTracker (QueueStatus on connect and after applies, queue
events); admins see every queue, users the queues they're agents of.
Web: Queues page (list, form with every column, detail page with
waiting callers, agents and pause buttons, today's stats), queue tiles
on the dashboard, queue login switches on Home, Queue in the
DestinationPicker.
CDR fixtures for queue answered/abandoned/timeout calls. e2e m8-t1 with
real phones: 3 callers wait with 2 agents, one paused by *45550 and one
in the UI, unpause connects the longest waiting caller, one times out
to the overflow phone, stats count it all. The whole e2e chain passes.
Task: M8-T1
/api/calls (admin): filters by company-time-zone days, direction,
status, user, phone number and number search; newest first with a
keyset cursor; /:id adds the raw CDR legs; /export.csv with the same
filters (RFC 4180, spreadsheet-formula cells quoted). /api/me/calls
lists my calls with my side (in/out) and whether I missed it.
Web: admin Call history (filters, Load more, a row expands to its legs,
Export CSV), My Phone → Calls (click a number to call back: softphone
or desk phone first), and Missed calls on Home.
e2e m7-t2 with real calls found that a call going straight to voicemail
(DND) wasn't in the user's history: the mailbox owner of a VoiceMail
leg now counts as rang (and the IVR fixture's expectation follows).
Task: M7-T2
services/cdr.ts stores every AMI Cdr event in cdr and, 5 s after a
call's last event, builds its calls row (direction, status, from, to,
DID, answered by, talk time) and call_extensions (caller, rang,
answered) per 04 §5.4; linkedids without a calls row are caught up on
AMI connect. Aggregation is idempotent.
test/asterisk/cdr-record.ts records 8 scenarios with our config, the
fake voip.ms (now shared in provider.ts) and baresip phones; each has a
fixture and a test with the expected calls row. Queue abandon and park
come with M8.
Found while recording: Asterisk 24's Cdr event has no LinkedID unless
cdr_manager maps it, its times carry no zone (now usegmtime), and the
mappings read CDR variables, so the dialplan sets CDR(SP_DID) and
CDR(SP_DIRECTION) next to the channel variables. The Asterisk image
needs a rebuild for the cdr_manager.conf change.
Task: M7-T1
iamdoubz