outbound: routes with failover and caller ID, test box, Outbound rules page

Outbound routes CRUD, reorder and POST /test (mirrors the dialplan: 911 and internal numbers first, then the first matching enabled route, class check, usable trunks, caller ID priority route > user > default). The first trunk creates the default rules: toll-free first (because 1NXXNXXXXXX also matches 1800...), US/Canada, international disabled. Generator: Asterisk orders patterns in one context by specificity, not by file order, so each route gets its own sp-or-{id} context and sp-outbound-routes includes them in position order (spec 03 §6.12 updated). sp-route-{id}: class check -> ss-noservice, caller ID priority, per-trunk GROUP channel limit, failover on CHANUNAVAIL or CONGESTION, all-circuits-busy-now when every trunk is full or off. UI: Outbound rules page (↑/↓ reorder, pattern rows with help, ordered trunk list, caller ID override, test box) and a Calling tab on users (calling permission, outbound caller ID). trunk-test.ts: 101 dials 3125550000 -> the fake provider receives 13125550000 with the DID in Remote-Party-ID (From user is the sub-account), two-way audio; a caller without a class hears ss-noservice. scripts/e2e/m3-t3.mjs covers the UI. With real voip.ms still to do: whether per-call caller ID is honored (06 §4). Task: M3-T3
2026-10-17 20:04:35 -05:00
1 parent c117d8bb1d
commit 4496f6b89a
@@ -16,6 +16,7 @@ import { systemRoutes } from './routes/system.ts';
 import { extensionRoutes } from './routes/extensions.ts';
 import { trunkRoutes } from './routes/trunks.ts';
 import { didRoutes } from './routes/dids.ts';
+import { outboundRouteRoutes } from './routes/outbound.ts';
 import { liveRoutes } from './live/hub.ts';

 declare module 'fastify' {
@@ -83,6 +84,7 @@ export function buildApp(config: Config, db: Db, publicDir = resolve('public'))
  app.register(extensionRoutes);
  app.register(trunkRoutes);
  app.register(didRoutes);
+  app.register(outboundRouteRoutes);
  app.register(liveRoutes);

  if (existsSync(publicDir)) {
@@ -106,12 +106,12 @@ include => sp-parkedcalls
 ; anything else
 exten => _[0-9a-z].,1,Hangup()

+[sp-outbound-routes]
+exten => pending,1,Hangup()       ; no routes yet
+
 ; ─── Filled in by later milestones
 [sp-emergency-dial]     ; M3-T4 (03 §6.14)
 exten => pending,1,Hangup()

 [sp-featurecodes]       ; M6-T7 (03 §6.13)
 exten => pending,1,Hangup()
-
-[sp-outbound-routes]    ; M3-T3 (03 §6.12)
-exten => pending,1,Hangup()
@@ -115,12 +115,12 @@ exten => 105,hint,PJSIP/105&PJSIP/105-web
 ; anything else
 exten => _[0-9a-z].,1,Hangup()

+[sp-outbound-routes]
+exten => pending,1,Hangup()       ; no routes yet
+
 ; ─── Filled in by later milestones
 [sp-emergency-dial]     ; M3-T4 (03 §6.14)
 exten => pending,1,Hangup()

 [sp-featurecodes]       ; M6-T7 (03 §6.13)
 exten => pending,1,Hangup()
-
-[sp-outbound-routes]    ; M3-T3 (03 §6.12)
-exten => pending,1,Hangup()
@@ -115,12 +115,12 @@ exten => 13125551234,1,Set(__SP_DID=13125551234)
 ; anything else
 exten => _[0-9a-z].,1,Hangup()

+[sp-outbound-routes]
+exten => pending,1,Hangup()       ; no routes yet
+
 ; ─── Filled in by later milestones
 [sp-emergency-dial]     ; M3-T4 (03 §6.14)
 exten => pending,1,Hangup()

 [sp-featurecodes]       ; M6-T7 (03 §6.13)
 exten => pending,1,Hangup()
-
-[sp-outbound-routes]    ; M3-T3 (03 §6.12)
-exten => pending,1,Hangup()
@@ -140,12 +140,56 @@ exten => _[+0-9a-zA-Z].,1,Set(__SP_DIRECTION=inbound)
 ; anything else
 exten => _[0-9a-z].,1,Hangup()

+[sp-outbound-routes]
+include => sp-or-bbbbbbbb-0000-4000-8000-000000000001        ; First
+include => sp-or-bbbbbbbb-0000-4000-8000-000000000002        ; Second evil
+
+[sp-or-bbbbbbbb-0000-4000-8000-000000000001]
+exten => _1[2-9]XXNXXXXXX,1,Goto(sp-route-bbbbbbbb-0000-4000-8000-000000000001,${EXTEN:0},1)
+
+[sp-route-bbbbbbbb-0000-4000-8000-000000000001]
+exten => _X.,1,Set(__SP_DIRECTION=outbound)
+ same => n,GotoIf($[${IF($["${SP_CLASS}" = ""]?0:${SP_CLASS})} < 2]?denied)
+ same => n,ExecIf($["${SP_RECMODE}" = "outbound" | "${SP_RECMODE}" = "all"]?Gosub(sp-sub-record,s,1))
+ ; caller ID: route override > user > the DID a forwarded call came in on > default
+ same => n,Set(CID=)
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_OUTCID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DEFAULT_CID}))
+ same => n,ExecIf($["${CID}" != ""]?Set(CALLERID(num)=${CID}))
+ same => n(busy),Playback(all-circuits-busy-now)
+ same => n(done),Hangup()
+ same => n(denied),Playback(ss-noservice)
+ same => n,Hangup()
+
+[sp-or-bbbbbbbb-0000-4000-8000-000000000002]
+exten => _9NXXNXXXXXX,1,Goto(sp-route-bbbbbbbb-0000-4000-8000-000000000002,1${EXTEN:1},1)
+
+[sp-route-bbbbbbbb-0000-4000-8000-000000000002]
+exten => _X.,1,Set(__SP_DIRECTION=outbound)
+ same => n,GotoIf($[${IF($["${SP_CLASS}" = ""]?0:${SP_CLASS})} < 1]?denied)
+ same => n,ExecIf($["${SP_RECMODE}" = "outbound" | "${SP_RECMODE}" = "all"]?Gosub(sp-sub-record,s,1))
+ ; caller ID: route override > user > the DID a forwarded call came in on > default
+ same => n,Set(CID=15551230000)
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_OUTCID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DEFAULT_CID}))
+ same => n,ExecIf($["${CID}" != ""]?Set(CALLERID(num)=${CID}))
+ same => n,Set(GROUP(sptrunk)=a1b2c3d4-0000-4000-8000-000000000002)
+ same => n,GotoIf($[${GROUP_COUNT(a1b2c3d4-0000-4000-8000-000000000002@sptrunk)} > 4]?t1)
+ same => n,Dial(PJSIP/${EXTEN}@trunk-a1b2c3d4-0000-4000-8000-000000000002,120)
+ same => n,GotoIf($["${DIALSTATUS}" != "CHANUNAVAIL" & "${DIALSTATUS}" != "CONGESTION"]?done)
+ same => n(t1),Set(GROUP(sptrunk)=a1b2c3d4-0000-4000-8000-000000000001)
+ same => n,Dial(PJSIP/${EXTEN}@trunk-a1b2c3d4-0000-4000-8000-000000000001,120)
+ same => n,GotoIf($["${DIALSTATUS}" != "CHANUNAVAIL" & "${DIALSTATUS}" != "CONGESTION"]?done)
+ same => n(busy),Playback(all-circuits-busy-now)
+ same => n(done),Hangup()
+ same => n(denied),Playback(ss-noservice)
+ same => n,Hangup()
+
 ; ─── Filled in by later milestones
 [sp-emergency-dial]     ; M3-T4 (03 §6.14)
 exten => pending,1,Hangup()

 [sp-featurecodes]       ; M6-T7 (03 §6.13)
 exten => pending,1,Hangup()
-
-[sp-outbound-routes]    ; M3-T3 (03 §6.12)
-exten => pending,1,Hangup()
@@ -1,5 +1,7 @@
 {
-  "settings": { "sip.tcpEnabled": true },
+  "settings": {
+    "sip.tcpEnabled": true
+  },
  "trunks": [
    {
      "id": "a1b2c3d4-0000-4000-8000-000000000001",
@@ -21,12 +23,53 @@
      "password": "p@ss w0rd!#",
      "fromUser": "15551230000",
      "fromDomain": "example.net",
-      "codecs": ["g722", "ulaw"]
+      "codecs": ["g722", "ulaw"],
+      "maxChannels": 4
    },
    {
      "id": "a1b2c3d4-0000-4000-8000-000000000003",
      "name": "Old provider",
      "enabled": false
    }
+  ],
+  "routes": [
+    {
+      "id": "bbbbbbbb-0000-4000-8000-000000000002",
+      "name": "Second; [evil]",
+      "position": 5,
+      "patterns": [
+        {
+          "match": "9NXXNXXXXXX",
+          "strip": 1,
+          "prepend": "1"
+        },
+        {
+          "match": "9NXXNXXXXXX",
+          "strip": 1,
+          "prepend": "1"
+        }
+      ],
+      "requiredClass": "local",
+      "trunkIds": [
+        "a1b2c3d4-0000-4000-8000-000000000002",
+        "a1b2c3d4-0000-4000-8000-000000000003",
+        "a1b2c3d4-0000-4000-8000-000000000001"
+      ],
+      "callerId": "15551230000"
+    },
+    {
+      "id": "bbbbbbbb-0000-4000-8000-000000000001",
+      "name": "First",
+      "position": 1,
+      "patterns": [
+        {
+          "match": "1[2-9]XXNXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        }
+      ],
+      "requiredClass": "national",
+      "trunkIds": ["a1b2c3d4-0000-4000-8000-000000000003"]
+    }
  ]
 }
@@ -137,12 +137,64 @@ exten => 13125559876,1,Set(__SP_DID=13125559876)
 ; anything else
 exten => _[0-9a-z].,1,Hangup()

+[sp-outbound-routes]
+include => sp-or-aaaaaaaa-0000-4000-8000-000000000002        ; Toll-free
+include => sp-or-aaaaaaaa-0000-4000-8000-000000000001        ; Local/National NANP
+
+[sp-or-aaaaaaaa-0000-4000-8000-000000000002]
+exten => _1800NXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000002,${EXTEN:0},1)
+exten => _1888NXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000002,${EXTEN:0},1)
+exten => _1877NXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000002,${EXTEN:0},1)
+exten => _1866NXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000002,${EXTEN:0},1)
+exten => _1855NXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000002,${EXTEN:0},1)
+exten => _1844NXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000002,${EXTEN:0},1)
+exten => _1833NXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000002,${EXTEN:0},1)
+
+[sp-route-aaaaaaaa-0000-4000-8000-000000000002]
+exten => _X.,1,Set(__SP_DIRECTION=outbound)
+ same => n,GotoIf($[${IF($["${SP_CLASS}" = ""]?0:${SP_CLASS})} < 1]?denied)
+ same => n,ExecIf($["${SP_RECMODE}" = "outbound" | "${SP_RECMODE}" = "all"]?Gosub(sp-sub-record,s,1))
+ ; caller ID: route override > user > the DID a forwarded call came in on > default
+ same => n,Set(CID=)
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_OUTCID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DEFAULT_CID}))
+ same => n,ExecIf($["${CID}" != ""]?Set(CALLERID(num)=${CID}))
+ same => n,Set(GROUP(sptrunk)=7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37)
+ same => n,GotoIf($[${GROUP_COUNT(7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37@sptrunk)} > 2]?busy)
+ same => n,Dial(PJSIP/${EXTEN}@trunk-7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37,120)
+ same => n,GotoIf($["${DIALSTATUS}" != "CHANUNAVAIL" & "${DIALSTATUS}" != "CONGESTION"]?done)
+ same => n(busy),Playback(all-circuits-busy-now)
+ same => n(done),Hangup()
+ same => n(denied),Playback(ss-noservice)
+ same => n,Hangup()
+
+[sp-or-aaaaaaaa-0000-4000-8000-000000000001]
+exten => _NXXNXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000001,1${EXTEN:0},1)
+exten => _1NXXNXXXXXX,1,Goto(sp-route-aaaaaaaa-0000-4000-8000-000000000001,${EXTEN:0},1)
+
+[sp-route-aaaaaaaa-0000-4000-8000-000000000001]
+exten => _X.,1,Set(__SP_DIRECTION=outbound)
+ same => n,GotoIf($[${IF($["${SP_CLASS}" = ""]?0:${SP_CLASS})} < 2]?denied)
+ same => n,ExecIf($["${SP_RECMODE}" = "outbound" | "${SP_RECMODE}" = "all"]?Gosub(sp-sub-record,s,1))
+ ; caller ID: route override > user > the DID a forwarded call came in on > default
+ same => n,Set(CID=)
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_OUTCID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DID}))
+ same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DEFAULT_CID}))
+ same => n,ExecIf($["${CID}" != ""]?Set(CALLERID(num)=${CID}))
+ same => n,Set(GROUP(sptrunk)=7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37)
+ same => n,GotoIf($[${GROUP_COUNT(7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37@sptrunk)} > 2]?busy)
+ same => n,Dial(PJSIP/${EXTEN}@trunk-7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37,120)
+ same => n,GotoIf($["${DIALSTATUS}" != "CHANUNAVAIL" & "${DIALSTATUS}" != "CONGESTION"]?done)
+ same => n(busy),Playback(all-circuits-busy-now)
+ same => n(done),Hangup()
+ same => n(denied),Playback(ss-noservice)
+ same => n,Hangup()
+
 ; ─── Filled in by later milestones
 [sp-emergency-dial]     ; M3-T4 (03 §6.14)
 exten => pending,1,Hangup()

 [sp-featurecodes]       ; M6-T7 (03 §6.13)
 exten => pending,1,Hangup()
-
-[sp-outbound-routes]    ; M3-T3 (03 §6.12)
-exten => pending,1,Hangup()
@@ -3,21 +3,117 @@
    "routing.defaultCallerIdDidId": "11111111-1111-4111-8111-111111111111",
    "emergency.defaultCallerIdDidId": "11111111-1111-4111-8111-111111111111"
  },
-  "extensions": [{ "number": "101", "name": "Dan Doe" }],
-  "trunks": [{ "id": "7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37" }],
+  "extensions": [
+    {
+      "number": "101",
+      "name": "Dan Doe"
+    }
+  ],
+  "trunks": [
+    {
+      "id": "7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37",
+      "maxChannels": 2
+    }
+  ],
  "dids": [
    {
      "id": "11111111-1111-4111-8111-111111111111",
      "number": "13125551234",
      "label": "Main line",
-      "destination": { "type": "user", "id": "00000000-0000-4000-8000-000000000000" }
+      "destination": {
+        "type": "user",
+        "id": "00000000-0000-4000-8000-000000000000"
+      }
    },
    {
      "id": "22222222-2222-4222-8222-222222222222",
      "number": "13125559876",
      "label": "Sales; line",
      "callerIdNamePrefix": "SALES:",
-      "destination": { "type": "external", "number": "13125550000" }
+      "destination": {
+        "type": "external",
+        "number": "13125550000"
+      }
+    }
+  ],
+  "routes": [
+    {
+      "id": "aaaaaaaa-0000-4000-8000-000000000001",
+      "name": "Local/National (NANP)",
+      "position": 1,
+      "patterns": [
+        {
+          "match": "NXXNXXXXXX",
+          "strip": 0,
+          "prepend": "1"
+        },
+        {
+          "match": "1NXXNXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        }
+      ],
+      "requiredClass": "national",
+      "trunkIds": ["7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37"]
+    },
+    {
+      "id": "aaaaaaaa-0000-4000-8000-000000000002",
+      "name": "Toll-free",
+      "position": 0,
+      "patterns": [
+        {
+          "match": "1800NXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        },
+        {
+          "match": "1888NXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        },
+        {
+          "match": "1877NXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        },
+        {
+          "match": "1866NXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        },
+        {
+          "match": "1855NXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        },
+        {
+          "match": "1844NXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        },
+        {
+          "match": "1833NXXXXXX",
+          "strip": 0,
+          "prepend": ""
+        }
+      ],
+      "requiredClass": "local",
+      "trunkIds": ["7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37"]
+    },
+    {
+      "id": "aaaaaaaa-0000-4000-8000-000000000003",
+      "name": "International",
+      "position": 2,
+      "enabled": false,
+      "patterns": [
+        {
+          "match": "011.",
+          "strip": 0,
+          "prepend": ""
+        }
+      ],
+      "requiredClass": "international",
+      "trunkIds": ["7d3e9a52-1c4b-4f6e-9a0d-2b8c5e1f4a37"]
    }
  ]
 }
@@ -112,12 +112,12 @@ exten => 102,hint,PJSIP/102
 ; anything else
 exten => _[0-9a-z].,1,Hangup()

+[sp-outbound-routes]
+exten => pending,1,Hangup()       ; no routes yet
+
 ; ─── Filled in by later milestones
 [sp-emergency-dial]     ; M3-T4 (03 §6.14)
 exten => pending,1,Hangup()

 [sp-featurecodes]       ; M6-T7 (03 §6.13)
 exten => pending,1,Hangup()
-
-[sp-outbound-routes]    ; M3-T3 (03 §6.12)
-exten => pending,1,Hangup()
@@ -1,10 +1,9 @@
 // SPDX-License-Identifier: AGPL-3.0-or-later
 // sp-local-numbers (03 §6.6) and the globals file (03 §6.3).
+import { CLASS_RANK } from '@selfphoneng/shared';
 import { byNumber, type Snapshot } from '../load.ts';
 import * as s from '../sanitize.ts';

-const CLASS_NUMBER = { internal: 0, local: 1, national: 2, international: 3 } as const;
-
 // TODO(M4): voicemail on. Until then every user gets ARG3 = 0 (09 M2-T4).
 const VOICEMAIL_READY = false;

@@ -42,8 +41,7 @@ export function renderGlobals(snap: Snapshot): string {
    'SP_REC_ANNOUNCE=', // M7: recordings.announcementSoundId → sound name
  ];
  const exts = [...snap.extensions].sort(byNumber);
-  for (const e of exts)
-    lines.push(`SP_CLASS_${s.digits(e.number)}=${CLASS_NUMBER[e.outboundClass]}`);
+  for (const e of exts) lines.push(`SP_CLASS_${s.digits(e.number)}=${CLASS_RANK[e.outboundClass]}`);
  for (const e of exts) if (e.isAdmin) lines.push(`SP_TCADMIN_${s.digits(e.number)}=1`);
  return lines.join('\n') + '\n';
 }
@@ -0,0 +1,69 @@
+// SPDX-License-Identifier: AGPL-3.0-or-later
+// Outbound routes (03 §6.12). Asterisk orders patterns inside one context by how specific they
+// are, not by file order, so each route gets its own context and sp-outbound-routes includes
+// them in position order: an include is only searched after the ones before it.
+import { CLASS_RANK } from '@selfphoneng/shared';
+import type { Snapshot } from '../load.ts';
+import * as s from '../sanitize.ts';
+
+export function renderOutbound(snap: Snapshot): string {
+  const trunks = new Map(snap.trunks.filter((t) => t.enabled).map((t) => [t.id, t]));
+  const routes = snap.routes
+    .filter((r) => r.enabled && r.patterns.length)
+    .sort((a, b) => a.position - b.position || a.id.localeCompare(b.id));
+
+  const top = ['[sp-outbound-routes]'];
+  if (!routes.length) top.push('exten => pending,1,Hangup()       ; no routes yet');
+  const out: string[] = [];
+  for (const r of routes) {
+    const id = s.ident(r.id);
+    top.push(`include => sp-or-${id}        ; ${s.name(r.name)}`);
+
+    const seen = new Set<string>();
+    const pat = [`[sp-or-${id}]`];
+    for (const p of r.patterns) {
+      const match = s.pattern(p.match);
+      if (seen.has(match)) continue; // a duplicate would be a load error
+      seen.add(match);
+      const strip = s.digits(String(p.strip));
+      const prepend = p.prepend ? s.dialable(p.prepend) : '';
+      pat.push(`exten => _${match},1,Goto(sp-route-${id},${prepend}\${EXTEN:${strip}},1)`);
+    }
+
+    const route = [
+      `[sp-route-${id}]`,
+      'exten => _X.,1,Set(__SP_DIRECTION=outbound)',
+      ` same => n,GotoIf($[\${IF($["\${SP_CLASS}" = ""]?0:\${SP_CLASS})} < ${CLASS_RANK[r.requiredClass]}]?denied)`,
+      ' same => n,ExecIf($["${SP_RECMODE}" = "outbound" | "${SP_RECMODE}" = "all"]?Gosub(sp-sub-record,s,1))',
+      ' ; caller ID: route override > user > the DID a forwarded call came in on > default',
+      ` same => n,Set(CID=${r.callerId ? s.digits(r.callerId) : ''})`,
+      ' same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_OUTCID}))',
+      ' same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DID}))',
+      ' same => n,ExecIf($["${CID}" = ""]?Set(CID=${SP_DEFAULT_CID}))',
+      ' same => n,ExecIf($["${CID}" != ""]?Set(CALLERID(num)=${CID}))',
+    ];
+    const tries = r.trunkIds.map((tid) => trunks.get(tid)).filter((t) => t !== undefined);
+    tries.forEach((t, i) => {
+      const tid = s.ident(t.id);
+      const next = i + 1 < tries.length ? `t${i + 1}` : 'busy';
+      const label = i === 0 ? ' same => n' : ` same => n(t${i})`;
+      route.push(`${label},Set(GROUP(sptrunk)=${tid})`);
+      if (t.maxChannels)
+        route.push(
+          ` same => n,GotoIf($[\${GROUP_COUNT(${tid}@sptrunk)} > ${s.digits(String(t.maxChannels))}]?${next})`,
+        );
+      route.push(
+        ` same => n,Dial(PJSIP/\${EXTEN}@trunk-${tid},120)`,
+        ` same => n,GotoIf($["\${DIALSTATUS}" != "CHANUNAVAIL" & "\${DIALSTATUS}" != "CONGESTION"]?done)`,
+      );
+    });
+    route.push(
+      ' same => n(busy),Playback(all-circuits-busy-now)', // every trunk full, down or off
+      ' same => n(done),Hangup()',
+      ' same => n(denied),Playback(ss-noservice)',
+      ' same => n,Hangup()',
+    );
+    out.push(pat.join('\n'), route.join('\n'));
+  }
+  return [top.join('\n'), ...out].join('\n\n') + '\n';
+}
@@ -8,7 +8,4 @@ exten => pending,1,Hangup()

 [sp-featurecodes]       ; M6-T7 (03 §6.13)
 exten => pending,1,Hangup()
-
-[sp-outbound-routes]    ; M3-T3 (03 §6.12)
-exten => pending,1,Hangup()
 `;
@@ -20,6 +20,7 @@ export function loadCase(name: string): Snapshot {
    extensions?: Partial<Snapshot['extensions'][number]>[];
    dids?: Partial<Snapshot['dids'][number]>[];
    trunks?: Partial<Snapshot['trunks'][number]>[];
+    routes?: Partial<Snapshot['routes'][number]>[];
  };
  const settings = Object.fromEntries(
    (Object.keys(SettingsSchemas) as SettingKey[])
@@ -38,6 +39,17 @@ export function loadCase(name: string): Snapshot {
      id: d.id!,
      number: d.number!,
    })),
+    routes: (raw.routes ?? []).map((r, i) => ({
+      name: `Route ${i + 1}`,
+      position: i,
+      enabled: true,
+      patterns: [],
+      requiredClass: 'national',
+      trunkIds: [],
+      callerId: null,
+      ...r,
+      id: r.id!,
+    })),
    trunks: (raw.trunks ?? []).map((t) => ({
      name: 'voip.ms',
      enabled: true,
@@ -14,6 +14,7 @@ import { STATIC_DIALPLAN } from './dialplan/static.ts';
 import { renderGlobals, renderLocalNumbers } from './dialplan/local.ts';
 import { PENDING_CONTEXTS } from './dialplan/pending.ts';
 import { renderDids, renderTrunkEntries } from './dialplan/inbound.ts';
+import { renderOutbound } from './dialplan/outbound.ts';

 export { renderTransports };

@@ -46,6 +47,7 @@ const BODIES: Partial<Record<GeneratedFileName, (snap: Snapshot) => string>> = {
      renderLocalNumbers(snap),
      renderTrunkEntries(snap),
      renderDids(snap),
+      renderOutbound(snap),
      PENDING_CONTEXTS,
    ]
      .filter(Boolean)
@@ -3,10 +3,10 @@
 import { eq } from 'drizzle-orm';
 import { alias } from 'drizzle-orm/pg-core';
 import type { Db } from '../db/client.ts';
-import { dids, extensions, trunks, users } from '../db/schema.ts';
+import { dids, extensions, outboundRoutes, trunks, users } from '../db/schema.ts';
 import { decrypt } from '../crypto/secrets.ts';
 import { getAllSettings } from '../services/settings.ts';
-import type { Destination } from '@selfphoneng/shared';
+import type { Destination, OutboundClass, RoutePattern } from '@selfphoneng/shared';

 export type SnapExtension = {
  id: string;
@@ -36,6 +36,17 @@ export type SnapDid = {
  callerIdNamePrefix: string | null;
 };

+export type SnapRoute = {
+  id: string;
+  name: string;
+  position: number;
+  enabled: boolean;
+  patterns: RoutePattern[];
+  requiredClass: OutboundClass;
+  trunkIds: string[];
+  callerId: string | null; // the override DID's number
+};
+
 export type SnapTrunk = {
  id: string;
  name: string;
@@ -60,6 +71,7 @@ export type Snapshot = {
  extensions: SnapExtension[];
  dids: SnapDid[];
  trunks: SnapTrunk[];
+  routes: SnapRoute[];
 };

 export function todayIn(timezone: string, now = new Date()): string {
@@ -94,10 +106,22 @@ export async function loadSnapshot(db: Db, now = new Date()): Promise<Snapshot>
    })
    .from(dids);
  const trunkRows = await db.select().from(trunks);
+  const routeRows = await db.select().from(outboundRoutes);
+  const didNumber = new Map(didRows.map((d) => [d.id, d.number]));
  return {
    today: todayIn(settings['general.timezone'], now),
    settings,
    dids: didRows.map((d) => ({ ...d, destination: d.destination as Destination })),
+    routes: routeRows.map((r) => ({
+      id: r.id,
+      name: r.name,
+      position: r.position,
+      enabled: r.enabled,
+      patterns: r.patterns as RoutePattern[],
+      requiredClass: r.requiredClass,
+      trunkIds: r.trunkIds,
+      callerId: r.callerIdDidId ? (didNumber.get(r.callerIdDidId) ?? null) : null,
+    })),
    trunks: trunkRows.map((t) => ({
      id: t.id,
      name: t.name,
@@ -1,10 +1,9 @@
 // SPDX-License-Identifier: AGPL-3.0-or-later
 // pjsip_selfphoneng.conf (03 §5) and rtp_selfphoneng.conf (03 §4).
+import { CLASS_RANK } from '@selfphoneng/shared';
 import { byNumber, type SnapExtension, type SnapTrunk, type Snapshot } from './load.ts';
 import * as s from './sanitize.ts';

-const CLASS_NUMBER = { internal: 0, local: 1, national: 2, international: 3 } as const;
-
 const section = (title: string, lines: (string | false | null | undefined)[]) =>
  [`[${title}]`, ...lines.filter((l): l is string => typeof l === 'string')].join('\n');

@@ -76,7 +75,7 @@ function extensionSections(e: SnapExtension): string {
  const mailbox = e.voicemailEnabled ? `mailboxes = ${num}@default` : null;
  const vars = [
    `set_var = SP_EXT=${num}`,
-    `set_var = SP_CLASS=${CLASS_NUMBER[e.outboundClass]}`,
+    `set_var = SP_CLASS=${CLASS_RANK[e.outboundClass]}`,
    e.outboundCallerId && `set_var = SP_OUTCID=${s.digits(e.outboundCallerId)}`,
    e.emergencyCallerId && `set_var = SP_E911CID=${s.digits(e.emergencyCallerId)}`,
    `set_var = SP_RECMODE=${e.recordMode}`,
@@ -0,0 +1,175 @@
+// SPDX-License-Identifier: AGPL-3.0-or-later
+// /api/outbound-routes (04 §7.3, 03 §6.12). Admin only. Position = match order.
+import { asc, eq, inArray, max } from 'drizzle-orm';
+import type { FastifyInstance } from 'fastify';
+import { z } from 'zod';
+import {
+  OutboundRouteCreateSchema,
+  OutboundRouteUpdateSchema,
+  RouteTestSchema,
+  type ListResponse,
+  type OutboundRouteDto,
+  type RoutePattern,
+} from '@selfphoneng/shared';
+import type { Db } from '../db/client.ts';
+import { dids, outboundRoutes, trunks } from '../db/schema.ts';
+import { badRequest, notFound } from '../errors.ts';
+import { requireAdmin } from '../auth/guards.ts';
+import { audit } from '../services/audit.ts';
+import { testRoute } from '../services/outbound.ts';
+
+type RouteRow = typeof outboundRoutes.$inferSelect;
+
+const toDto = (r: RouteRow): OutboundRouteDto => ({
+  id: r.id,
+  name: r.name,
+  position: r.position,
+  enabled: r.enabled,
+  patterns: r.patterns as RoutePattern[],
+  requiredClass: r.requiredClass,
+  trunkIds: r.trunkIds,
+  callerIdDidId: r.callerIdDidId,
+  createdAt: r.createdAt.toISOString(),
+});
+
+const IdParams = z.object({ id: z.uuid() });
+
+async function getRoute(db: Db, id: string): Promise<RouteRow> {
+  const [r] = await db.select().from(outboundRoutes).where(eq(outboundRoutes.id, id));
+  if (!r) throw notFound('Outbound rule not found');
+  return r;
+}
+
+/** trunk_ids is a plain uuid[] (no FK), so check it here. */
+async function checkRefs(db: Db, b: { trunkIds?: string[]; callerIdDidId?: string | null }) {
+  if (b.trunkIds) {
+    if (new Set(b.trunkIds).size !== b.trunkIds.length) throw badRequest('A trunk is listed twice');
+    const found = await db
+      .select({ id: trunks.id })
+      .from(trunks)
+      .where(inArray(trunks.id, b.trunkIds));
+    if (found.length !== b.trunkIds.length) throw badRequest('One of those trunks does not exist');
+  }
+  if (b.callerIdDidId) {
+    const [d] = await db.select({ id: dids.id }).from(dids).where(eq(dids.id, b.callerIdDidId));
+    if (!d) throw badRequest('That caller ID number does not exist');
+  }
+}
+
+export async function outboundRouteRoutes(app: FastifyInstance) {
+  const { db } = app;
+  app.addHook('preHandler', requireAdmin);
+
+  app.get('/api/outbound-routes', async (): Promise<ListResponse<OutboundRouteDto>> => {
+    const rows = await db
+      .select()
+      .from(outboundRoutes)
+      .orderBy(asc(outboundRoutes.position), asc(outboundRoutes.id));
+    return { items: rows.map(toDto), nextCursor: null };
+  });
+
+  app.get('/api/outbound-routes/:id', async (req) => {
+    const { id } = IdParams.parse(req.params);
+    return toDto(await getRoute(db, id));
+  });
+
+  app.post('/api/outbound-routes', async (req, reply) => {
+    const body = OutboundRouteCreateSchema.parse(req.body);
+    await checkRefs(db, body);
+    const [{ last }] = (await db
+      .select({ last: max(outboundRoutes.position) })
+      .from(outboundRoutes)) as [{ last: number | null }];
+    const [created] = (await db
+      .insert(outboundRoutes)
+      .values({ ...body, position: (last ?? -1) + 1 })
+      .returning()) as [RouteRow];
+    await audit(db, {
+      actorUserId: req.user!.id,
+      actorIp: req.ip,
+      action: 'create',
+      entityType: 'outbound_route',
+      entityId: created.id,
+      summary: `Created outbound rule ${created.name}`,
+      diff: { after: body },
+    });
+    app.generator.requestApply('api-change');
+    return reply.code(201).send(toDto(created));
+  });
+
+  app.patch('/api/outbound-routes/:id', async (req) => {
+    const { id } = IdParams.parse(req.params);
+    const body = OutboundRouteUpdateSchema.parse(req.body);
+    const before = await getRoute(db, id);
+    await checkRefs(db, body);
+    const [after] = (await db
+      .update(outboundRoutes)
+      .set(body)
+      .where(eq(outboundRoutes.id, id))
+      .returning()) as [RouteRow];
+    const changed = (Object.keys(body) as (keyof typeof body)[]).filter(
+      (k) => JSON.stringify(before[k]) !== JSON.stringify(after[k]),
+    );
+    await audit(db, {
+      actorUserId: req.user!.id,
+      actorIp: req.ip,
+      action: 'update',
+      entityType: 'outbound_route',
+      entityId: id,
+      summary: `Updated outbound rule ${after.name}${changed.length ? ` (${changed.join(', ')})` : ''}`,
+      diff: {
+        before: Object.fromEntries(changed.map((k) => [k, before[k]])),
+        after: Object.fromEntries(changed.map((k) => [k, after[k]])),
+      },
+    });
+    app.generator.requestApply('api-change');
+    return toDto(after);
+  });
+
+  app.delete('/api/outbound-routes/:id', async (req) => {
+    const { id } = IdParams.parse(req.params);
+    const r = await getRoute(db, id);
+    await db.delete(outboundRoutes).where(eq(outboundRoutes.id, id));
+    await audit(db, {
+      actorUserId: req.user!.id,
+      actorIp: req.ip,
+      action: 'delete',
+      entityType: 'outbound_route',
+      entityId: id,
+      summary: `Deleted outbound rule ${r.name}`,
+      diff: { before: toDto(r) },
+    });
+    app.generator.requestApply('api-change');
+    return { ok: true };
+  });
+
+  /** The full new order: every route id exactly once. */
+  app.post('/api/outbound-routes/reorder', async (req) => {
+    const { ids } = z.object({ ids: z.array(z.uuid()) }).parse(req.body);
+    const all = await db.select({ id: outboundRoutes.id }).from(outboundRoutes);
+    if (
+      ids.length !== all.length ||
+      new Set(ids).size !== ids.length ||
+      all.some((r) => !ids.includes(r.id))
+    )
+      throw badRequest('Send every outbound rule exactly once');
+    await db.transaction(async (tx) => {
+      for (const [position, id] of ids.entries())
+        await tx.update(outboundRoutes).set({ position }).where(eq(outboundRoutes.id, id));
+    });
+    await audit(db, {
+      actorUserId: req.user!.id,
+      actorIp: req.ip,
+      action: 'reorder',
+      entityType: 'outbound_route',
+      summary: 'Reordered outbound rules',
+      diff: { after: ids },
+    });
+    app.generator.requestApply('api-change');
+    return { ok: true };
+  });
+
+  app.post('/api/outbound-routes/test', async (req) => {
+    const { extensionId, number } = RouteTestSchema.parse(req.body);
+    return testRoute(db, extensionId, number);
+  });
+}
@@ -7,6 +7,7 @@ import type { FastifyInstance } from 'fastify';
 import { z } from 'zod';
 import {
  TrunkCreateSchema,
+  formatNumber,
  TrunkUpdateSchema,
  type ListResponse,
  type TrunkDto,
@@ -19,6 +20,7 @@ import { requireAdmin } from '../auth/guards.ts';
 import { encrypt } from '../crypto/secrets.ts';
 import { audit } from '../services/audit.ts';
 import { getSetting } from '../services/settings.ts';
+import { createDefaultRoutes } from '../services/outbound.ts';

 type TrunkRow = typeof trunks.$inferSelect;

@@ -106,7 +108,7 @@ export async function trunkRoutes(app: FastifyInstance) {
      summary: `Created trunk ${created.name}`,
      diff: { after: toDto(created) },
    });
-    // TODO(M3-T3): create the default outbound routes with the first trunk (06 §4).
+    await createDefaultRoutes(db, created.id); // only when there are no routes yet (06 §4)
    app.generator.requestApply('api-change');
    return reply.code(201).send(toDto(created));
  });
@@ -167,7 +169,7 @@ export async function trunkRoutes(app: FastifyInstance) {
    const t = await getTrunk(db, id);
    const usedBy = [
      ...(await db.select({ n: dids.number }).from(dids).where(eq(dids.trunkId, id))).map(
-        (r) => `number ${r.n}`,
+        (r) => `number ${formatNumber(r.n)}`,
      ),
      ...(
        await db
@@ -0,0 +1,120 @@
+// SPDX-License-Identifier: AGPL-3.0-or-later
+// Outbound routes: the defaults (06 §4) and "which route would this call use?" (04 §7.3).
+import { asc, count, eq, inArray } from 'drizzle-orm';
+import {
+  CLASS_RANK,
+  dialedDigits,
+  formatNumber,
+  patternRegex,
+  type RoutePattern,
+  type RouteTestResult,
+} from '@selfphoneng/shared';
+import type { Db } from '../db/client.ts';
+import { dids, extensions, outboundRoutes, trunks } from '../db/schema.ts';
+import { notFound } from '../errors.ts';
+import { getSetting } from './settings.ts';
+
+const TOLL_FREE = ['800', '888', '877', '866', '855', '844', '833'];
+
+/**
+ * Created with the first trunk so calls work straight away; international starts disabled.
+ * Toll-free comes first: 1NXXNXXXXXX also matches 1800…, and the first matching rule wins.
+ */
+export async function createDefaultRoutes(db: Db, trunkId: string): Promise<void> {
+  const [{ n }] = (await db.select({ n: count() }).from(outboundRoutes)) as [{ n: number }];
+  if (n > 0) return;
+  await db.insert(outboundRoutes).values([
+    {
+      name: 'Toll-free',
+      position: 0,
+      patterns: TOLL_FREE.map((p) => ({ match: `1${p}NXXXXXX`, strip: 0, prepend: '' })),
+      requiredClass: 'local',
+      trunkIds: [trunkId],
+    },
+    {
+      name: 'Local and national (US/Canada)',
+      position: 1,
+      patterns: [
+        { match: 'NXXNXXXXXX', strip: 0, prepend: '1' },
+        { match: '1NXXNXXXXXX', strip: 0, prepend: '' },
+      ],
+      requiredClass: 'national',
+      trunkIds: [trunkId],
+    },
+    {
+      name: 'International',
+      position: 2,
+      enabled: false, // toll-fraud protection: an admin turns it on deliberately (06 §4)
+      patterns: [{ match: '011.', strip: 0, prepend: '' }],
+      requiredClass: 'international',
+      trunkIds: [trunkId],
+    },
+  ]);
+}
+
+/** Mirrors the generated dialplan: sp-from-ext tries emergency, internal numbers, then routes. */
+export async function testRoute(
+  db: Db,
+  extensionId: string,
+  input: string,
+): Promise<RouteTestResult> {
+  const [ext] = await db.select().from(extensions).where(eq(extensions.id, extensionId));
+  if (!ext) throw notFound('Extension not found');
+  const n = dialedDigits(input);
+  if (n === '911' || n === '9911')
+    return { ok: false, reason: 'Emergency call: always allowed, handled by the 911 rules' };
+  const [internal] = await db
+    .select({ id: extensions.id })
+    .from(extensions)
+    .where(eq(extensions.number, n));
+  if (internal) return { ok: false, reason: `${n} is an internal number, not an outside call` };
+
+  const routes = await db
+    .select()
+    .from(outboundRoutes)
+    .where(eq(outboundRoutes.enabled, true))
+    .orderBy(asc(outboundRoutes.position), asc(outboundRoutes.id));
+  for (const r of routes) {
+    const p = (r.patterns as RoutePattern[]).find((x) => patternRegex(x.match).test(n));
+    if (!p) continue;
+    if (CLASS_RANK[ext.outboundClass] < CLASS_RANK[r.requiredClass])
+      return {
+        ok: false,
+        routeId: r.id,
+        routeName: r.name,
+        reason: `Denied: "${r.name}" needs calling permission "${r.requiredClass}", ${ext.number} has "${ext.outboundClass}". The caller hears "no service".`,
+      };
+    const rows = r.trunkIds.length
+      ? await db
+          .select({ id: trunks.id, name: trunks.name, enabled: trunks.enabled })
+          .from(trunks)
+          .where(inArray(trunks.id, r.trunkIds))
+      : [];
+    const usable = r.trunkIds
+      .map((id) => rows.find((t) => t.id === id))
+      .filter((t) => t?.enabled)
+      .map((t) => ({ id: t!.id, name: t!.name }));
+    if (!usable.length)
+      return {
+        ok: false,
+        routeId: r.id,
+        routeName: r.name,
+        reason: `"${r.name}" matches but none of its trunks is enabled`,
+      };
+    const cidDid = r.callerIdDidId ?? ext.outboundCallerIdDidId;
+    const cidId = cidDid ?? (await getSetting(db, 'routing.defaultCallerIdDidId'));
+    const [did] = cidId
+      ? await db.select({ number: dids.number }).from(dids).where(eq(dids.id, cidId))
+      : [];
+    return {
+      ok: true,
+      routeId: r.id,
+      routeName: r.name,
+      pattern: p.match,
+      dialed: p.prepend + n.slice(p.strip),
+      trunks: usable,
+      callerId: did ? formatNumber(did.number) : null,
+    };
+  }
+  return { ok: false, reason: 'No enabled route matches this number. The call fails.' };
+}
@@ -62,6 +62,7 @@ function snapshot(): Snapshot {
    settings,
    dids: [],
    trunks: [],
+    routes: [],
    extensions: [ext('101', 'Alice'), ext('102', 'Bob')],
  };
 }
@@ -32,6 +32,7 @@ const PHONES = 'sp-trunk-phones';
 const EXT_ID = '00000000-0000-4000-8000-000000000101';
 const PHONE_PASS = 'TrunkTest101xxxxxxxxxxxx';
 const DID = '13125551234';
+const DID_ID = '11111111-1111-4111-8111-111111111111';
 const MOBILE = '3125559999'; // the outside caller, 10 digits as voip.ms sends them

 const sleep = (ms: number) => new Promise((r) => setTimeout(r, ms));
@@ -47,6 +48,7 @@ function snapshot(): Snapshot {
      .filter((k) => k !== 'sms.webhookToken')
      .map((k) => [k, SettingsSchemas[k].parse(undefined)]),
  ) as Snapshot['settings'];
+  settings['routing.defaultCallerIdDidId'] = DID_ID;
  const trunk = (id: string, name: string, password: string) => ({
    id,
    name,
@@ -68,7 +70,7 @@ function snapshot(): Snapshot {
    settings,
    dids: [
      {
-        id: '11111111-1111-4111-8111-111111111111',
+        id: DID_ID,
        number: DID,
        trunkId: GOOD,
        label: 'Main line',
@@ -97,6 +99,21 @@ function snapshot(): Snapshot {
      },
    ],
    trunks: [trunk(GOOD, 'voip.ms', SUB.pass), trunk(BAD, 'wrong password', 'NotThePassword1')],
+    routes: [
+      {
+        id: 'aaaaaaaa-0000-4000-8000-000000000001',
+        name: 'Local and national',
+        position: 0,
+        enabled: true,
+        patterns: [
+          { match: 'NXXNXXXXXX', strip: 0, prepend: '1' },
+          { match: '1NXXNXXXXXX', strip: 0, prepend: '' },
+        ],
+        requiredClass: 'national',
+        trunkIds: [GOOD],
+        callerId: null,
+      },
+    ],
  };
 }

@@ -167,8 +184,11 @@ exten => _X.,1,Set(CALLERID(all)="Mobile" <${MOBILE}>)
 exten => s,1,Answer()
 same => n,Echo()

+; Our outbound calls arrive here: remember what the provider saw, then echo the audio.
 [provider-in]
-exten => _X.,1,Hangup()
+exten => _X.,1,Set(GLOBAL(LAST_IN)=to=\${EXTEN} from=\${CALLERID(num)} rpid=\${PJSIP_HEADER(read,Remote-Party-ID)})
+ same => n,Answer()
+ same => n,Echo()
 `;

 async function waitFor(what: string, fn: () => Promise<boolean>, seconds = 60) {
@@ -230,6 +250,26 @@ async function main() {
      `${conf}:/etc/asterisk/selfphoneng`,
      IMAGE,
    );
+  /** Holds the call 10 s, then both legs (101 and the trunk) must have RTP both ways. */
+  async function checkAudio(what: string) {
+    await sleep(10_000);
+    const stats = await ami.command('pjsip show channelstats');
+    // The ChannelId column is cut at 18 characters: "trunk-7d3e9a52-1c4".
+    const rows = stats.split('\n').filter((l) => /^\s*\S+ (101-[0-9a-f]{8}|trunk-\S+) /.test(l));
+    if (rows.length !== 2) problems.push(`${what}: expected the 101 and trunk legs in:\n${stats}`);
+    for (const r of rows) {
+      const cols = r.trim().split(/\s+/);
+      const ulaw = cols.indexOf('ulaw');
+      const rx = Number(cols[ulaw + 1]);
+      const tx = Number(cols[ulaw + 5]);
+      log(`${what} ${cols[1]}: rx ${rx}, tx ${tx}`);
+      if (!(rx > 250) || !(tx > 250))
+        problems.push(`${what}: one-way or no audio on ${cols[1]}: rx ${rx}, tx ${tx}`);
+    }
+    await ami.command('channel request hangup all');
+    for (let i = 0; i < 10 && /PJSIP\//.test(await ami.command('core show channels concise')); i++)
+      await sleep(500);
+  }
  const booted = async (name: string) =>
    waitFor(
      `${name} to boot`,
@@ -346,20 +386,36 @@ async function main() {
    if (!toPhone) problems.push('no DialBegin to PJSIP/101');
    else if (toPhone.CallerIDNum !== `1${MOBILE}`)
      problems.push(`101 saw caller ID ${toPhone.CallerIDNum}, expected 1${MOBILE} (normalized)`);
-    await sleep(10_000);
-    const stats = await ami.command('pjsip show channelstats');
-    // The ChannelId column is cut at 18 characters: "trunk-7d3e9a52-1c4".
-    const rows = stats.split('\n').filter((l) => /^\s*\S+ (101-[0-9a-f]{8}|trunk-\S+) /.test(l));
-    if (rows.length !== 2) problems.push(`expected the 101 and trunk legs in:\n${stats}`);
-    for (const r of rows) {
-      const cols = r.trim().split(/\s+/);
-      const ulaw = cols.indexOf('ulaw');
-      const rx = Number(cols[ulaw + 1]);
-      const tx = Number(cols[ulaw + 5]);
-      log(`${cols[1]}: rx ${rx}, tx ${tx}`);
-      if (!(rx > 250) || !(tx > 250))
-        problems.push(`one-way or no audio on ${cols[1]}: rx ${rx}, tx ${tx}`);
-    }
+    await checkAudio('inbound');
+
+    // M3-T3: 101 dials a 10-digit number; it leaves as 11 digits with the DID as caller ID.
+    const bothUp = async () => {
+      const up = (await ami.command('core show channels concise'))
+        .split('\n')
+        .filter((l) => l.includes('!Up!'));
+      return (
+        up.some((l) => l.startsWith('PJSIP/101-')) && up.some((l) => l.startsWith('PJSIP/trunk-'))
+      );
+    };
+    await ami.command(`channel originate PJSIP/101 extension 3125550000@sp-from-ext`);
+    await waitFor('the outbound call to connect', bothUp, 30);
+    const seen = docker('exec', PROVIDER, 'asterisk', '-rx', 'dialplan show globals').out;
+    const lastIn = /LAST_IN=(.*)/.exec(seen)?.[1] ?? '';
+    log(`provider received: ${lastIn}`);
+    if (!lastIn.startsWith('to=13125550000 '))
+      problems.push(`provider saw ${lastIn}, expected to=13125550000`);
+    if (!new RegExp(`rpid=.*sip:${DID}@`).test(lastIn))
+      problems.push(`caller ID ${DID} not in Remote-Party-ID: ${lastIn}`);
+    await checkAudio('outbound');
+
+    // A caller whose class is too low (a Local channel has no SP_CLASS) hears "no service".
+    await ami.command('channel originate Local/13125550000@sp-from-ext application Wait 10');
+    await waitFor(
+      'ss-noservice',
+      async () => /Playback!ss-noservice/.test(await ami.command('core show channels concise')),
+      10,
+    );
+    log('class check: ss-noservice');
    await ami.command('channel request hangup all');

    // eslint-disable-next-line no-control-regex -- strips Asterisk's ANSI colors
@@ -384,7 +440,9 @@ async function main() {
    for (const p of problems) console.log(`     ${p}`);
    process.exit(1);
  }
-  console.log('ok   trunks (registration, rejection, qualify, inbound DID call to 101 with audio)');
+  console.log(
+    'ok   trunks (registration, rejection, qualify, inbound DID → 101, outbound with DID caller ID, class check)',
+  );
 }

 await main();
@@ -0,0 +1,170 @@
+// SPDX-License-Identifier: AGPL-3.0-or-later
+// M3-T3: outbound routes, their order, the test box, and caller ID priority.
+import { readFileSync } from 'node:fs';
+import { join } from 'node:path';
+import type { LightMyRequestResponse } from 'fastify';
+import { afterAll, beforeAll, describe, expect, it } from 'vitest';
+import { patternRegex } from '@selfphoneng/shared';
+import { settings } from '../src/db/schema.ts';
+import { hasTestDb } from './db.ts';
+import { ADMIN, H, createTestApp } from './app.ts';
+
+describe('patternRegex (Asterisk pattern rules)', () => {
+  it.each([
+    ['NXXNXXXXXX', '3125550000', true],
+    ['NXXNXXXXXX', '1125550000', false], // N is 2-9
+    ['1NXXNXXXXXX', '13125550000', true],
+    ['1800NXXXXXX', '18005551234', true],
+    ['011.', '011442079460958', true],
+    ['011.', '011', false], // "." needs at least one more character
+    ['011!', '011', true],
+    ['9[2-9]XX', '9234', true],
+    ['9[2-9]XX', '9134', false],
+    ['ZXX', '011', false],
+  ])('%s vs %s → %s', (p, n, ok) => expect(patternRegex(p).test(n)).toBe(ok));
+});
+
+describe.skipIf(!hasTestDb)('outbound routes API', () => {
+  let t: Awaited<ReturnType<typeof createTestApp>>;
+  let req: (method: string, url: string, payload?: unknown) => Promise<LightMyRequestResponse>;
+  const dialplan = () => readFileSync(join(t.genDir, 'extensions_selfphoneng.conf'), 'utf8');
+  const settle = async () => {
+    await new Promise((r) => setTimeout(r, 60));
+    await t.app.generator.apply({ trigger: 'test' });
+  };
+  let trunkId: string;
+  let ext: { id: string };
+  let local: { id: string };
+  let mainDid: string;
+  let salesDid: string;
+  let routes: { id: string; name: string }[];
+  const test = async (extensionId: string, number: string) =>
+    (await req('POST', '/api/outbound-routes/test', { extensionId, number })).json();
+
+  beforeAll(async () => {
+    t = await createTestApp();
+    await t.clearMustChange(ADMIN.email);
+    const cookie = await t.login(ADMIN.email, ADMIN.password);
+    req = (method, url, payload) =>
+      t.app.inject({
+        method: method as 'GET',
+        url,
+        payload: payload as object,
+        headers: { ...H, cookie },
+      });
+    trunkId = (
+      await req('POST', '/api/trunks', {
+        name: 'voip.ms',
+        serverHost: '127.0.0.1',
+        username: '123456_pbx',
+        password: 'pw',
+      })
+    ).json().id;
+    ext = (await req('POST', '/api/extensions', { number: '101', name: 'Dan' })).json();
+    local = (
+      await req('POST', '/api/extensions', { number: '102', name: 'Lo', outboundClass: 'local' })
+    ).json();
+    mainDid = (
+      await req('POST', '/api/dids', {
+        number: '3125551234',
+        trunkId,
+        destination: { type: 'hangup' },
+      })
+    ).json().id;
+    salesDid = (
+      await req('POST', '/api/dids', {
+        number: '3125559876',
+        trunkId,
+        destination: { type: 'hangup' },
+      })
+    ).json().id;
+    await t.db.insert(settings).values({ key: 'routing.defaultCallerIdDidId', value: mainDid });
+    routes = (await req('GET', '/api/outbound-routes')).json().items;
+  });
+  afterAll(() => t?.close());
+
+  it('a 10-digit number goes out as 11 digits with the default caller ID', async () => {
+    expect(await test(ext.id, '(312) 555-0000')).toEqual({
+      ok: true,
+      routeId: routes[1]!.id,
+      routeName: 'Local and national (US/Canada)',
+      pattern: 'NXXNXXXXXX',
+      dialed: '13125550000',
+      trunks: [{ id: trunkId, name: 'voip.ms' }],
+      callerId: '(312) 555-1234',
+    });
+  });
+
+  it('class local may call toll-free but not national; international is off', async () => {
+    expect((await test(local.id, '18005551234')).ok).toBe(true);
+    const denied = await test(local.id, '13125550000');
+    expect(denied).toMatchObject({ ok: false, routeName: 'Local and national (US/Canada)' });
+    expect(denied.reason).toMatch(/needs calling permission "national"/);
+    expect(await test(ext.id, '011442079460958')).toEqual({
+      ok: false,
+      reason: 'No enabled route matches this number. The call fails.',
+    });
+    expect((await test(ext.id, '911')).reason).toMatch(/Emergency/);
+    expect((await test(ext.id, '102')).reason).toMatch(/internal number/);
+  });
+
+  it('caller ID: the user setting beats the default, a route override beats both', async () => {
+    await req('PATCH', `/api/extensions/${ext.id}`, { outboundCallerIdDidId: salesDid });
+    expect((await test(ext.id, '3125550000')).callerId).toBe('(312) 555-9876');
+    await req('PATCH', `/api/outbound-routes/${routes[1]!.id}`, { callerIdDidId: mainDid });
+    expect((await test(ext.id, '3125550000')).callerId).toBe('(312) 555-1234');
+    await req('PATCH', `/api/outbound-routes/${routes[1]!.id}`, { callerIdDidId: null });
+  });
+
+  it('turning international on, then reordering, changes what matches first', async () => {
+    const intl = routes[2]!;
+    await req('PATCH', `/api/outbound-routes/${intl.id}`, { enabled: true });
+    expect((await test(ext.id, '011442079460958')).ok).toBe(false); // class national < international
+    const catchAll = (
+      await req('POST', '/api/outbound-routes', {
+        name: 'Everything',
+        patterns: [{ match: 'X.', strip: 0, prepend: '' }],
+        requiredClass: 'local',
+        trunkIds: [trunkId],
+      })
+    ).json();
+    expect(catchAll.position).toBe(3);
+    expect((await test(local.id, '13125550000')).routeName).toBe('Local and national (US/Canada)');
+    const ids = [catchAll.id, ...routes.map((r) => r.id)];
+    expect((await req('POST', '/api/outbound-routes/reorder', { ids })).statusCode).toBe(200);
+    expect((await test(local.id, '13125550000')).routeName).toBe('Everything');
+
+    await settle();
+    const conf = dialplan();
+    const order = [...conf.matchAll(/^include => sp-or-(\S+)/gm)].map((m) => m[1]);
+    expect(order).toEqual(ids); // the include order is the position order
+    expect(conf).toContain(`[sp-route-${catchAll.id}]`);
+    expect(
+      (await req('POST', '/api/outbound-routes/reorder', { ids: ids.slice(1) })).statusCode,
+    ).toBe(400);
+  });
+
+  it('refuses unknown or repeated trunks and bad patterns', async () => {
+    const base = {
+      name: 'x',
+      requiredClass: 'local',
+      patterns: [{ match: 'X.', strip: 0, prepend: '' }],
+    };
+    const unknown = await req('POST', '/api/outbound-routes', {
+      ...base,
+      trunkIds: ['00000000-0000-4000-8000-000000000000'],
+    });
+    expect(unknown.statusCode).toBe(400);
+    const twice = await req('POST', '/api/outbound-routes', {
+      ...base,
+      trunkIds: [trunkId, trunkId],
+    });
+    expect(twice.statusCode).toBe(400);
+    const bad = await req('POST', '/api/outbound-routes', {
+      ...base,
+      trunkIds: [trunkId],
+      patterns: [{ match: '9,Dial(x)', strip: 0, prepend: '' }],
+    });
+    expect(bad.statusCode).toBe(400);
+  });
+});
@@ -9,7 +9,7 @@ import { afterAll, beforeAll, describe, expect, it } from 'vitest';
 import { TrunkCreateSchema, type LiveMessage } from '@selfphoneng/shared';
 import { AmiParser, field } from '../src/ami/events.ts';
 import { decrypt } from '../src/crypto/secrets.ts';
-import { auditLog, dids, trunks } from '../src/db/schema.ts';
+import { auditLog, dids, outboundRoutes, trunks } from '../src/db/schema.ts';
 import { trunkOfObject } from '../src/live/state.ts';
 import { hasTestDb } from './db.ts';
 import { ADMIN, H, createTestApp } from './app.ts';
@@ -156,15 +156,31 @@ describe.skipIf(!hasTestDb)('trunks API', () => {
    await req('PATCH', `/api/trunks/${id}`, { enabled: true });
  });

-  it('refuses to delete a trunk that a phone number uses', async () => {
+  it('the first trunk gets the default outbound rules (international off)', async () => {
+    const routes = (await req('GET', '/api/outbound-routes')).json().items;
+    expect(routes.map((r: { name: string; enabled: boolean }) => [r.name, r.enabled])).toEqual([
+      ['Toll-free', true],
+      ['Local and national (US/Canada)', true],
+      ['International', false],
+    ]);
+    expect(routes.every((r: { trunkIds: string[] }) => r.trunkIds[0] === id)).toBe(true);
+  });
+
+  it('refuses to delete a trunk that a phone number or an outbound rule uses', async () => {
    const [d] = await t.db
      .insert(dids)
      .values({ number: '13125551234', trunkId: id, destination: { type: 'hangup' } })
      .returning();
    const r = await req('DELETE', `/api/trunks/${id}`);
    expect(r.statusCode).toBe(409);
-    expect(r.json().error.message).toContain('number 13125551234');
+    expect(r.json().error.details.usedBy).toEqual([
+      'number (312) 555-1234',
+      'outbound rule "Toll-free"',
+      'outbound rule "Local and national (US/Canada)"',
+      'outbound rule "International"',
+    ]);
    await t.db.delete(dids).where(eq(dids.id, d!.id));
+    await t.db.delete(outboundRoutes);
    expect((await req('DELETE', `/api/trunks/${id}`)).statusCode).toBe(200);
    await settle();
    expect(pjsip()).not.toContain('trunk-');
@@ -10,6 +10,10 @@ import type {
  ExtensionUpdate,
  ListResponse,
  NumberKind,
+  OutboundRouteCreate,
+  OutboundRouteDto,
+  OutboundRouteUpdate,
+  RouteTestResult,
  SipCredentials,
  TrunkCreate,
  TrunkDto,
@@ -97,3 +101,15 @@ export const didsApi = {
  update: (id: string, d: DidUpdate) => api<DidDto>('PATCH', `/api/dids/${id}`, d),
  remove: (id: string) => api<{ ok: true }>('DELETE', `/api/dids/${id}`),
 };
+
+export const routesApi = {
+  list: () =>
+    api<ListResponse<OutboundRouteDto>>('GET', '/api/outbound-routes').then((r) => r.items),
+  create: (r: OutboundRouteCreate) => api<OutboundRouteDto>('POST', '/api/outbound-routes', r),
+  update: (id: string, r: OutboundRouteUpdate) =>
+    api<OutboundRouteDto>('PATCH', `/api/outbound-routes/${id}`, r),
+  remove: (id: string) => api<{ ok: true }>('DELETE', `/api/outbound-routes/${id}`),
+  reorder: (ids: string[]) => api<{ ok: true }>('POST', '/api/outbound-routes/reorder', { ids }),
+  test: (extensionId: string, number: string) =>
+    api<RouteTestResult>('POST', '/api/outbound-routes/test', { extensionId, number }),
+};
@@ -12,6 +12,7 @@ import { UsersPage } from './pages/admin/UsersPage.tsx';
 import { DashboardPage } from './pages/admin/DashboardPage.tsx';
 import { TrunksPage } from './pages/admin/TrunksPage.tsx';
 import { NumbersPage } from './pages/admin/NumbersPage.tsx';
+import { OutboundPage } from './pages/admin/OutboundPage.tsx';
 import { MePage } from './pages/user/MePage.tsx';
 import './index.css';

@@ -28,6 +29,8 @@ const router = createBrowserRouter([
          <DashboardPage />
        ) : p.path === 'users' ? (
          <RequireAuth>{(user) => <UsersPage currentUserId={user.id} />}</RequireAuth>
+        ) : p.path === 'outbound' ? (
+          <OutboundPage />
        ) : p.path === 'numbers' ? (
          <NumbersPage />
        ) : p.path === 'trunks' ? (
@@ -14,7 +14,7 @@ export const ADMIN_PAGES = [
  { path: 'users', label: 'Users & Extensions', milestone: null },
  { path: 'trunks', label: 'Trunks', milestone: null },
  { path: 'numbers', label: 'Phone numbers', milestone: null },
-  { path: 'outbound', label: 'Outbound rules', milestone: 'M3' },
+  { path: 'outbound', label: 'Outbound rules', milestone: null },
  { path: 'ring-groups', label: 'Ring groups', milestone: 'M6' },
  { path: 'queues', label: 'Queues', milestone: 'M8' },
  { path: 'ivrs', label: 'Digital receptionist', milestone: 'M6' },
@@ -0,0 +1,443 @@
+// SPDX-License-Identifier: AGPL-3.0-or-later
+// Outbound rules (05 §2, 03 §6.12): ordered list (first match wins), form, and a test box.
+// ponytail: ↑/↓ buttons instead of drag-to-reorder; keyboard-friendly, no drag library.
+import { zodResolver } from '@hookform/resolvers/zod';
+import { useMutation, useQuery, useQueryClient } from '@tanstack/react-query';
+import { useState } from 'react';
+import { useFieldArray, useForm } from 'react-hook-form';
+import { z } from 'zod';
+import {
+  OUTBOUND_CLASSES,
+  RoutePatternSchema,
+  formatNumber,
+  type OutboundRouteDto,
+  type RouteTestResult,
+} from '@selfphoneng/shared';
+import { didsApi, extensionsApi, routesApi, trunksApi } from '../../api/client.ts';
+import { ConfirmDialog, Dialog } from '../../components/Dialog.tsx';
+import { Alert, Button, Field, inputClass } from '../../components/ui.tsx';
+
+export const CLASS_LABEL: Record<(typeof OUTBOUND_CLASSES)[number], string> = {
+  internal: 'Internal only',
+  local: 'Local and toll-free',
+  national: 'US/Canada',
+  international: 'International',
+};
+
+export function OutboundPage() {
+  const qc = useQueryClient();
+  const routes = useQuery({ queryKey: ['routes'], queryFn: routesApi.list });
+  const trunks = useQuery({ queryKey: ['trunks'], queryFn: trunksApi.list });
+  const [editing, setEditing] = useState<OutboundRouteDto | 'new' | null>(null);
+  const [deleting, setDeleting] = useState<OutboundRouteDto | null>(null);
+  const refresh = () => qc.invalidateQueries({ queryKey: ['routes'] });
+  const remove = useMutation({
+    mutationFn: (id: string) => routesApi.remove(id),
+    onSuccess: () => {
+      setDeleting(null);
+      void refresh();
+    },
+  });
+  const move = useMutation({
+    mutationFn: ({ from, to }: { from: number; to: number }) => {
+      const ids = routes.data!.map((r) => r.id);
+      [ids[from], ids[to]] = [ids[to]!, ids[from]!];
+      return routesApi.reorder(ids);
+    },
+    onSettled: () => void refresh(),
+  });
+  const trunkName = (id: string) => trunks.data?.find((t) => t.id === id)?.name ?? '?';
+
+  return (
+    <section className="flex flex-col gap-4">
+      <div className="flex flex-wrap items-center justify-between gap-2">
+        <h1 className="text-xl font-semibold">Outbound rules</h1>
+        <Button variant="primary" onClick={() => setEditing('new')} disabled={!trunks.data?.length}>
+          New rule
+        </Button>
+      </div>
+      <p className="max-w-prose text-sm text-zinc-500">
+        When someone dials an outside number, the first rule whose pattern matches decides how the
+        call goes out. Put more specific rules (like toll-free) above general ones.
+      </p>
+      {routes.isError && <Alert>{routes.error.message}</Alert>}
+      {move.isError && <Alert>{move.error.message}</Alert>}
+      {routes.data?.length === 0 && (
+        <p className="text-sm text-zinc-500">
+          No rules yet. They are created with your first trunk.
+        </p>
+      )}
+      {routes.data && routes.data.length > 0 && (
+        <ol className="divide-y divide-zinc-100 rounded-lg border border-zinc-200 dark:divide-zinc-800 dark:border-zinc-800">
+          {routes.data.map((r, i) => (
+            <li
+              key={r.id}
+              className="flex flex-wrap items-center gap-x-3 gap-y-1 px-3 py-2 text-sm"
+            >
+              <span className="flex flex-col">
+                <Button
+                  variant="ghost"
+                  className="px-1 py-0"
+                  aria-label={`Move ${r.name} up`}
+                  disabled={i === 0 || move.isPending}
+                  onClick={() => move.mutate({ from: i, to: i - 1 })}
+                >
+                  ↑
+                </Button>
+                <Button
+                  variant="ghost"
+                  className="px-1 py-0"
+                  aria-label={`Move ${r.name} down`}
+                  disabled={i === routes.data.length - 1 || move.isPending}
+                  onClick={() => move.mutate({ from: i, to: i + 1 })}
+                >
+                  ↓
+                </Button>
+              </span>
+              <span className="w-5 text-zinc-500">{i + 1}.</span>
+              <span className={`font-medium ${r.enabled ? '' : 'text-zinc-400 line-through'}`}>
+                {r.name}
+              </span>
+              {!r.enabled && <span className="text-xs text-zinc-500">off</span>}
+              <span className="flex-1 truncate font-mono text-xs text-zinc-500">
+                {r.patterns.map((p) => p.match).join(' ')}
+              </span>
+              <span className="hidden text-zinc-500 sm:inline">
+                {CLASS_LABEL[r.requiredClass]} · {r.trunkIds.map(trunkName).join(' → ')}
+              </span>
+              <Button onClick={() => setEditing(r)}>Edit</Button>
+              <Button
+                variant="ghost"
+                onClick={() => {
+                  remove.reset();
+                  setDeleting(r);
+                }}
+              >
+                Delete
+              </Button>
+            </li>
+          ))}
+        </ol>
+      )}
+      <TestBox />
+
+      {editing && trunks.data && (
+        <RouteDrawer
+          route={editing === 'new' ? null : editing}
+          trunks={trunks.data.map((t) => ({ id: t.id, name: t.name }))}
+          onClose={() => setEditing(null)}
+          onSaved={() => {
+            setEditing(null);
+            void refresh();
+          }}
+        />
+      )}
+      <ConfirmDialog
+        open={deleting !== null}
+        title="Delete rule"
+        message={
+          <p>
+            Delete <strong>{deleting?.name}</strong>? Numbers only this rule matches can no longer
+            be dialed.
+          </p>
+        }
+        confirmLabel="Delete"
+        busy={remove.isPending}
+        error={remove.error?.message}
+        onCancel={() => setDeleting(null)}
+        onConfirm={() => deleting && remove.mutate(deleting.id)}
+      />
+    </section>
+  );
+}
+
+function TestBox() {
+  const exts = useQuery({ queryKey: ['extensions'], queryFn: extensionsApi.list });
+  const [extId, setExtId] = useState('');
+  const [number, setNumber] = useState('');
+  const test = useMutation({
+    mutationFn: () => routesApi.test(extId || exts.data![0]!.id, number),
+  });
+  const r: RouteTestResult | undefined = test.data;
+  if (!exts.data?.length) return null;
+  return (
+    <form
+      className="flex flex-col gap-3 rounded-lg border border-zinc-200 p-4 dark:border-zinc-800"
+      onSubmit={(e) => {
+        e.preventDefault();
+        if (number.trim()) test.mutate();
+      }}
+    >
+      <h2 className="font-medium">Test a number</h2>
+      <div className="flex flex-wrap items-end gap-2">
+        <Field label="Caller">
+          {(a) => (
+            <select
+              {...a}
+              value={extId}
+              onChange={(e) => setExtId(e.target.value)}
+              className={inputClass}
+            >
+              {exts.data.map((x) => (
+                <option key={x.id} value={x.id}>
+                  {x.number} {x.name}
+                </option>
+              ))}
+            </select>
+          )}
+        </Field>
+        <Field label="Dials">
+          {(a) => (
+            <input
+              {...a}
+              value={number}
+              onChange={(e) => setNumber(e.target.value)}
+              inputMode="tel"
+              placeholder="3125550000"
+              className={inputClass}
+            />
+          )}
+        </Field>
+        <Button type="submit" disabled={test.isPending}>
+          Test
+        </Button>
+      </div>
+      {test.isError && <Alert>{test.error.message}</Alert>}
+      {r && (
+        <p role="status" className="text-sm">
+          {r.ok ? (
+            <>
+              <strong>{r.routeName}</strong> sends <span className="font-mono">{r.dialed}</span> via{' '}
+              {r.trunks.map((t) => t.name).join(', then ')}
+              {r.callerId
+                ? `, caller ID ${r.callerId}.`
+                : '. No caller ID is set, so the provider uses its own (voip.ms: the sub-account CallerID).'}
+            </>
+          ) : (
+            r.reason
+          )}
+        </p>
+      )}
+    </form>
+  );
+}
+
+const FormSchema = z.object({
+  name: z.string().trim().min(1, 'Required').max(60),
+  enabled: z.boolean(),
+  patterns: z.array(RoutePatternSchema).min(1, 'Add at least one pattern'),
+  requiredClass: z.enum(OUTBOUND_CLASSES),
+  trunkIds: z.array(z.string()).min(1, 'Pick at least one trunk'),
+  callerIdDidId: z.string(),
+});
+type FormValues = z.input<typeof FormSchema>;
+
+function RouteDrawer({
+  route,
+  trunks,
+  onClose,
+  onSaved,
+}: {
+  route: OutboundRouteDto | null;
+  trunks: { id: string; name: string }[];
+  onClose: () => void;
+  onSaved: () => void;
+}) {
+  const dids = useQuery({ queryKey: ['dids'], queryFn: didsApi.list });
+  const [error, setError] = useState<string>();
+  const form = useForm<FormValues>({
+    resolver: zodResolver(FormSchema),
+    defaultValues: {
+      name: route?.name ?? '',
+      enabled: route?.enabled ?? true,
+      patterns: route?.patterns ?? [{ match: '', strip: 0, prepend: '' }],
+      requiredClass: route?.requiredClass ?? 'national',
+      trunkIds: route?.trunkIds ?? [trunks[0]!.id],
+      callerIdDidId: route?.callerIdDidId ?? '',
+    },
+  });
+  const { errors } = form.formState;
+  const patterns = useFieldArray({ control: form.control, name: 'patterns' });
+  const [chosen, setChosen] = useState<string[]>(form.getValues('trunkIds'));
+  const setTrunks = (ids: string[]) => {
+    setChosen(ids);
+    form.setValue('trunkIds', ids, { shouldValidate: true });
+  };
+
+  const onSubmit = form.handleSubmit(async (v) => {
+    setError(undefined);
+    const body = { ...v, callerIdDidId: v.callerIdDidId || null };
+    try {
+      if (route) await routesApi.update(route.id, body);
+      else await routesApi.create(body);
+      onSaved();
+    } catch (e) {
+      setError((e as Error).message);
+    }
+  });
+
+  return (
+    <Dialog
+      open
+      drawer
+      onClose={onClose}
+      title={route ? `Edit ${route.name}` : 'New outbound rule'}
+      footer={
+        <>
+          <Button onClick={onClose}>Cancel</Button>
+          <Button variant="primary" type="submit" form="route-form">
+            {route ? 'Save' : 'Create rule'}
+          </Button>
+        </>
+      }
+    >
+      <form id="route-form" onSubmit={onSubmit} className="flex flex-col gap-4" noValidate>
+        {error && <Alert>{error}</Alert>}
+        <Field label="Name" error={errors.name?.message}>
+          {(a) => <input {...a} {...form.register('name')} className={inputClass} />}
+        </Field>
+        <label className="flex items-center gap-2 text-sm">
+          <input type="checkbox" {...form.register('enabled')} className="size-4" />
+          Enabled
+        </label>
+
+        <fieldset className="flex flex-col gap-2">
+          <legend className="mb-1 text-sm font-medium">Patterns</legend>
+          <details className="text-xs text-zinc-500">
+            <summary className="cursor-pointer">Pattern help</summary>
+            <p className="mt-1">
+              <code>X</code> any digit, <code>Z</code> 1–9, <code>N</code> 2–9, <code>[1-5]</code>{' '}
+              one of those, <code>.</code> one or more of anything. Example: <code>NXXNXXXXXX</code>{' '}
+              is a 10-digit US number. <em>Strip</em> removes digits from the front,{' '}
+              <em>prepend</em> adds digits, e.g. strip 0 prepend 1 turns 3125550000 into
+              13125550000.
+            </p>
+          </details>
+          {patterns.fields.map((f, i) => (
+            <div key={f.id} className="flex items-start gap-2">
+              <input
+                {...form.register(`patterns.${i}.match`)}
+                aria-label={`Pattern ${i + 1}`}
+                placeholder="NXXNXXXXXX"
+                aria-invalid={Boolean(errors.patterns?.[i]?.match)}
+                className={`${inputClass} flex-1 font-mono`}
+              />
+              <input
+                {...form.register(`patterns.${i}.strip`, { valueAsNumber: true })}
+                aria-label={`Pattern ${i + 1} strip`}
+                type="number"
+                min={0}
+                title="Strip"
+                className={`${inputClass} w-16`}
+              />
+              <input
+                {...form.register(`patterns.${i}.prepend`)}
+                aria-label={`Pattern ${i + 1} prepend`}
+                placeholder="prepend"
+                className={`${inputClass} w-24 font-mono`}
+              />
+              <Button
+                variant="ghost"
+                aria-label={`Remove pattern ${i + 1}`}
+                onClick={() => patterns.remove(i)}
+                disabled={patterns.fields.length === 1}
+              >
+                ✕
+              </Button>
+            </div>
+          ))}
+          {errors.patterns && (
+            <p className="text-xs text-red-600 dark:text-red-400">
+              {errors.patterns.message ??
+                errors.patterns.root?.message ??
+                'Check the patterns: digits and X Z N [1-5] . ! only'}
+            </p>
+          )}
+          <Button onClick={() => patterns.append({ match: '', strip: 0, prepend: '' })}>
+            Add pattern
+          </Button>
+        </fieldset>
+
+        <Field label="Who may use it" hint="Users whose calling permission is at least this.">
+          {(a) => (
+            <select {...a} {...form.register('requiredClass')} className={inputClass}>
+              {OUTBOUND_CLASSES.map((c) => (
+                <option key={c} value={c}>
+                  {CLASS_LABEL[c]}
+                </option>
+              ))}
+            </select>
+          )}
+        </Field>
+
+        <fieldset className="flex flex-col gap-2">
+          <legend className="mb-1 text-sm font-medium">Trunks, in the order to try them</legend>
+          <ol className="flex flex-col gap-1">
+            {chosen.map((id, i) => (
+              <li key={id} className="flex items-center gap-2 text-sm">
+                <span className="w-5 text-zinc-500">{i + 1}.</span>
+                <span className="flex-1">{trunks.find((t) => t.id === id)?.name ?? id}</span>
+                <Button
+                  variant="ghost"
+                  aria-label="Try earlier"
+                  disabled={i === 0}
+                  onClick={() => {
+                    const ids = [...chosen];
+                    [ids[i - 1], ids[i]] = [ids[i]!, ids[i - 1]!];
+                    setTrunks(ids);
+                  }}
+                >
+                  ↑
+                </Button>
+                <Button
+                  variant="ghost"
+                  aria-label="Remove trunk"
+                  onClick={() => setTrunks(chosen.filter((x) => x !== id))}
+                >
+                  ✕
+                </Button>
+              </li>
+            ))}
+          </ol>
+          {trunks.some((t) => !chosen.includes(t.id)) && (
+            <select
+              aria-label="Add a trunk"
+              value=""
+              onChange={(e) => e.target.value && setTrunks([...chosen, e.target.value])}
+              className={inputClass}
+            >
+              <option value="">Add a trunk…</option>
+              {trunks
+                .filter((t) => !chosen.includes(t.id))
+                .map((t) => (
+                  <option key={t.id} value={t.id}>
+                    {t.name}
+                  </option>
+                ))}
+            </select>
+          )}
+          {errors.trunkIds && (
+            <p className="text-xs text-red-600 dark:text-red-400">{errors.trunkIds.message}</p>
+          )}
+        </fieldset>
+
+        <Field
+          label="Caller ID"
+          hint="Overrides the caller's own outbound caller ID for calls through this rule."
+        >
+          {(a) => (
+            <select {...a} {...form.register('callerIdDidId')} className={inputClass}>
+              <option value="">The caller's own (default)</option>
+              {dids.data?.map((d) => (
+                <option key={d.id} value={d.id}>
+                  {formatNumber(d.number)}
+                  {d.label ? ` (${d.label})` : ''}
+                </option>
+              ))}
+            </select>
+          )}
+        </Field>
+      </form>
+    </Dialog>
+  );
+}
@@ -1,6 +1,6 @@
 // SPDX-License-Identifier: AGPL-3.0-or-later
-// User + extension editor (05 §2). Tabs so far: General, Phone, Credentials.
-// Voicemail (M4), Calling and Emergency (M3) and Forwarding (M6) arrive with their features.
+// User + extension editor (05 §2). Tabs so far: General, Phone, Calling, Credentials.
+// Voicemail (M4), Emergency (M3-T4) and Forwarding (M6) arrive with their features.
 import { zodResolver } from '@hookform/resolvers/zod';
 import { useQuery, useQueryClient } from '@tanstack/react-query';
 import { useState, type ReactNode } from 'react';
@@ -8,17 +8,20 @@ import { useForm } from 'react-hook-form';
 import { z } from 'zod';
 import {
  ExtensionUpdateSchema,
+  OUTBOUND_CLASSES,
+  formatNumber,
  InternalNumber,
  RoleSchema,
  type ExtensionDto,
  type SipCredentials,
  type UserDto,
 } from '@selfphoneng/shared';
-import { extensionsApi, usersApi } from '../../api/client.ts';
+import { didsApi, extensionsApi, usersApi } from '../../api/client.ts';
+import { CLASS_LABEL } from './OutboundPage.tsx';
 import { Dialog } from '../../components/Dialog.tsx';
 import { Alert, Button, Field, inputClass } from '../../components/ui.tsx';

-type Tab = 'general' | 'phone' | 'credentials';
+type Tab = 'general' | 'phone' | 'calling' | 'credentials';

 const GeneralSchema = z.object({
  displayName: z.string().trim().min(1, 'Required').max(100),
@@ -51,6 +54,7 @@ export function UserDrawer({
  const tabs: { id: Tab; label: string; enabled: boolean }[] = [
    { id: 'general', label: 'General', enabled: true },
    { id: 'phone', label: 'Phone', enabled: Boolean(ext.data) },
+    { id: 'calling', label: 'Calling', enabled: Boolean(ext.data) },
    { id: 'credentials', label: 'Credentials', enabled: Boolean(ext.data) },
  ];

@@ -101,6 +105,7 @@ export function UserDrawer({
        />
      )}
      {tab === 'phone' && ext.data && <PhoneTab ext={ext.data} onSaved={() => onSaved()} />}
+      {tab === 'calling' && ext.data && <CallingTab ext={ext.data} onSaved={() => onSaved()} />}
      {tab === 'credentials' && ext.data && <CredentialsTab ext={ext.data} />}
    </Dialog>
  );
@@ -431,3 +436,63 @@ function CredentialsTab({ ext }: { ext: ExtensionDto }) {
    </div>
  );
 }
+
+function CallingTab({ ext, onSaved }: { ext: ExtensionDto; onSaved: () => void }) {
+  const qc = useQueryClient();
+  const dids = useQuery({ queryKey: ['dids'], queryFn: didsApi.list });
+  const [error, setError] = useState<string>();
+  const form = useForm({
+    defaultValues: {
+      outboundClass: ext.outboundClass,
+      outboundCallerIdDidId: ext.outboundCallerIdDidId ?? '',
+    },
+  });
+  const onSubmit = form.handleSubmit(async (v) => {
+    setError(undefined);
+    try {
+      await extensionsApi.update(ext.id, {
+        outboundClass: v.outboundClass,
+        outboundCallerIdDidId: v.outboundCallerIdDidId || null,
+      });
+      await qc.invalidateQueries({ queryKey: ['extension', ext.id] });
+      onSaved();
+    } catch (e) {
+      setError((e as Error).message);
+    }
+  });
+  return (
+    <form id="user-calling-form" onSubmit={onSubmit} className="flex flex-col gap-4" noValidate>
+      {error && <Alert>{error}</Alert>}
+      <Field
+        label="Calling permission"
+        hint="Which outside numbers they may dial. 911 always works, whatever this says."
+      >
+        {(a) => (
+          <select {...a} {...form.register('outboundClass')} className={inputClass}>
+            {OUTBOUND_CLASSES.map((c) => (
+              <option key={c} value={c}>
+                {CLASS_LABEL[c]}
+              </option>
+            ))}
+          </select>
+        )}
+      </Field>
+      <Field
+        label="Outbound caller ID"
+        hint="The number people see when they call out. Default: the company's main number."
+      >
+        {(a) => (
+          <select {...a} {...form.register('outboundCallerIdDidId')} className={inputClass}>
+            <option value="">Company default</option>
+            {dids.data?.map((d) => (
+              <option key={d.id} value={d.id}>
+                {formatNumber(d.number)}
+                {d.label ? ` (${d.label})` : ''}
+              </option>
+            ))}
+          </select>
+        )}
+      </Field>
+    </form>
+  );
+}
@@ -699,11 +699,23 @@ music_on_hold_when_empty = yes

 ### 6.12 Outbound routes

+Asterisk sorts the patterns inside one context by how specific they are, not by file order, so
+"routes in position order" needs one context per route, included in position order (an include
+is searched only after the ones before it; verified by the load test and `outbound.test.ts`).
+Duplicate patterns inside a route are dropped (a duplicate extension is a load error). When
+there are no enabled routes, `sp-outbound-routes` holds `exten => pending,1,Hangup()`.
+
 ```ini
 [sp-outbound-routes]
-; one line per pattern, routes in position order; disabled routes skipped
+; one include per enabled route, in position order
+include => sp-or-{id}        ; route name
+include => sp-or-{id2}
+
+[sp-or-{id}]
 exten => _NXXNXXXXXX,1,Goto(sp-route-{id},1${EXTEN:0},1)     ; strip=0 prepend=1
 exten => _1NXXNXXXXXX,1,Goto(sp-route-{id},${EXTEN:0},1)
+
+[sp-or-{id2}]
 exten => _011.,1,Goto(sp-route-{id2},${EXTEN},1)

 [sp-route-{id}]
@@ -718,23 +730,26 @@ exten => _X.,1,Set(__SP_DIRECTION=outbound)
 same => n,ExecIf($["${CID}" != ""]?Set(CALLERID(num)=${CID}))
 ; trunk 1 (with optional channel limit)
 same => n,Set(GROUP(sptrunk)={trunk1id})
- same => n,GotoIf($[${GROUP_COUNT({trunk1id}@sptrunk)} > {max_channels}]?t2)   ; only if max_channels
+ same => n,GotoIf($[${GROUP_COUNT({trunk1id}@sptrunk)} > {max_channels}]?t1)   ; only if max_channels (last trunk: ?busy)
 same => n,Dial(PJSIP/${EXTEN}@trunk-{trunk1id},120)
 same => n,GotoIf($["${DIALSTATUS}" != "CHANUNAVAIL" & "${DIALSTATUS}" != "CONGESTION"]?done)
- same => n(t2),Dial(PJSIP/${EXTEN}@trunk-{trunk2id},120)                       ; repeat per trunk
+ same => n(t1),Set(GROUP(sptrunk)={trunk2id})                                   ; repeat per trunk
+ same => n,Dial(PJSIP/${EXTEN}@trunk-{trunk2id},120)
+ same => n,GotoIf($["${DIALSTATUS}" != "CHANUNAVAIL" & "${DIALSTATUS}" != "CONGESTION"]?done)
+ same => n(busy),Playback(all-circuits-busy-now)                               ; every trunk full, down or off
 same => n(done),Hangup()
 same => n(denied),Playback(ss-noservice)
 same => n,Hangup()
 ```
-Default routes created by the setup wizard (06 §4):
+Default routes, created with the first trunk (06 §4), in this order. Toll-free comes first because
+`1NXXNXXXXXX` also matches `1800…` and the first matching route wins:

 | Name | Patterns | Required class |
 |---|---|---|
-| Local/National (NANP) | `NXXNXXXXXX` (prepend `1`), `1NXXNXXXXXX` | national |
 | Toll-free | `1800NXXXXXX`, `1888NXXXXXX`, `1877NXXXXXX`, `1866NXXXXXX`, `1855NXXXXXX`, `1844NXXXXXX`, `1833NXXXXXX` | local |
+| Local/National (NANP) | `NXXNXXXXXX` (prepend `1`), `1NXXNXXXXXX` | national |
 | International | `011.` | international — **created disabled** |

-Pattern note: Asterisk sorts patterns by how specific they are, so toll-free can sit next to national safely.

 ### 6.13 Feature codes `sp-featurecodes`

@@ -9,3 +9,4 @@ export * from './extensions.ts';
 export * from './live.ts';
 export * from './trunks.ts';
 export * from './dids.ts';
+export * from './outbound.ts';
@@ -0,0 +1,90 @@
+// SPDX-License-Identifier: AGPL-3.0-or-later
+// Outbound routes (02, 03 §6.12, 06 §4) and Asterisk dial-pattern matching for the test box.
+import { z } from 'zod';
+
+export const OUTBOUND_CLASSES = ['internal', 'local', 'national', 'international'] as const;
+export type OutboundClass = (typeof OUTBOUND_CLASSES)[number];
+/** SP_CLASS numbers in the dialplan: a caller may use a route when theirs is >= the route's. */
+export const CLASS_RANK: Record<OutboundClass, number> = {
+  internal: 0,
+  local: 1,
+  national: 2,
+  international: 3,
+};
+
+export const RoutePatternSchema = z.object({
+  /** Asterisk pattern without the leading "_": X Z N [1-5] . ! and digits. */
+  match: z
+    .string()
+    .trim()
+    .regex(/^(?:[0-9XZN.!]|\[[0-9-]+\])+$/, 'Digits and X Z N [1-5] . ! only')
+    .max(32),
+  strip: z.number().int().min(0).max(20),
+  prepend: z
+    .string()
+    .regex(/^[0-9*#+]{0,10}$/, 'Digits only')
+    .max(10),
+});
+export type RoutePattern = z.infer<typeof RoutePatternSchema>;
+
+const RouteFields = z.object({
+  name: z.string().trim().min(1, 'Required').max(60),
+  enabled: z.boolean(),
+  patterns: z.array(RoutePatternSchema).min(1, 'Add at least one pattern').max(50),
+  requiredClass: z.enum(OUTBOUND_CLASSES),
+  trunkIds: z.array(z.uuid()).min(1, 'Pick at least one trunk').max(10),
+  callerIdDidId: z.uuid().nullable(),
+});
+
+export const OutboundRouteCreateSchema = RouteFields.partial().required({
+  name: true,
+  patterns: true,
+  requiredClass: true,
+  trunkIds: true,
+});
+export const OutboundRouteUpdateSchema = RouteFields.partial();
+export type OutboundRouteCreate = z.input<typeof OutboundRouteCreateSchema>;
+export type OutboundRouteUpdate = z.input<typeof OutboundRouteUpdateSchema>;
+export type OutboundRouteDto = z.output<typeof RouteFields> & {
+  id: string;
+  position: number;
+  createdAt: string;
+};
+
+export const RouteTestSchema = z.object({
+  extensionId: z.uuid(),
+  number: z.string().trim().min(1).max(32),
+});
+export type RouteTestResult =
+  | {
+      ok: true;
+      routeId: string;
+      routeName: string;
+      pattern: string;
+      dialed: string;
+      trunks: { id: string; name: string }[];
+      callerId: string | null;
+    }
+  | { ok: false; reason: string; routeId?: string; routeName?: string };
+
+/** Asterisk extension pattern (without "_") → RegExp. Same rules Asterisk uses. */
+export function patternRegex(match: string): RegExp {
+  let re = '';
+  for (let i = 0; i < match.length; i++) {
+    const c = match[i]!;
+    if (c === 'X') re += '[0-9]';
+    else if (c === 'Z') re += '[1-9]';
+    else if (c === 'N') re += '[2-9]';
+    else if (c === '.') re += '.+';
+    else if (c === '!') re += '.*';
+    else if (c === '[') {
+      const end = match.indexOf(']', i);
+      re += `[${match.slice(i + 1, end)}]`;
+      i = end;
+    } else re += c;
+  }
+  return new RegExp(`^${re}$`);
+}
+
+/** The dialed string as the dialplan sees it: what was typed, minus formatting. */
+export const dialedDigits = (n: string) => n.replace(/[\s\-.()]/g, '');
@@ -32,7 +32,9 @@ node scripts/e2e/m2-live.mjs down
 `m3-t1.mjs` runs on the same setup (after `m1-t4.mjs`): it starts a fake voip.ms (a second Asterisk
 that accepts one sub-account) on the m2-live network, creates the trunk in the UI and waits for
 **Registered**, then presses Test. `m3-t2.mjs` (after `m3-t1.mjs`) adds a phone number routed to a user in the UI and
-checks `sp-inbound` in Asterisk, and that the extension can no longer be deleted.
+checks `sp-inbound` in Asterisk, and that the extension can no longer be deleted. `m3-t3.mjs` (after
+both) checks the default outbound rules, the test box, a user's calling permission, and that
+reordering changes the include order in Asterisk.

 `pnpm test:asterisk` (golden-file load test, `call-test.ts` with 30 s two-way audio between two
 baresip phones, and `trunk-test.ts` with registration against a fake provider) needs no api at all.
@@ -0,0 +1,101 @@
+// SPDX-License-Identifier: AGPL-3.0-or-later
+// M3-T3 in a browser: the default outbound rules (made with the first trunk), the test box, a
+// user's calling permission, reordering, and the result in the live Asterisk.
+// Run after m3-t1.mjs and m3-t2.mjs on the m2-live setup.
+// Usage: node scripts/e2e/m3-t3.mjs <baseUrl> <adminEmail> <adminPassword> <shotsDir>
+import assert from 'node:assert/strict';
+import { spawnSync } from 'node:child_process';
+import { launch } from './cdp.mjs';
+
+const cli = (cmd) =>
+  spawnSync('docker', ['exec', 'sp-live-ast', 'asterisk', '-rx', cmd], { encoding: 'utf8' })
+    .stdout ?? '';
+const sleep = (ms) => new Promise((r) => setTimeout(r, ms));
+const [base, email, pw, shotsDir] = process.argv.slice(2);
+const p = await launch({ shotsDir });
+const body = () => p.evaluate('document.body.innerText');
+async function testNumber(n) {
+  await p.fill('Dials', n);
+  await p.evaluate(
+    `[...document.querySelectorAll('form button[type=submit]')].find(b => b.textContent === 'Test').click(), true`,
+  );
+  await p.waitFor(`!!document.querySelector('form [role=status]')`, 'test result');
+  await sleep(300);
+  return p.evaluate(`document.querySelector('form [role=status]').innerText`);
+}
+
+try {
+  await p.goto(`${base}/login`);
+  await p.waitFor(`!!document.querySelector('input[type=email]')`);
+  await p.fill('Email', email);
+  await p.fill('Password', pw);
+  await p.click('Sign in');
+  await p.waitFor(`location.pathname === '/admin'`);
+  await p.click('Outbound rules');
+  await p.waitFor(`document.body.innerText.includes('Test a number')`, 'outbound page');
+  const text = await body();
+  const order = ['Toll-free', 'Local and national (US/Canada)', 'International'].map((n) =>
+    text.indexOf(n),
+  );
+  assert.ok(order[0] < order[1] && order[1] < order[2], `default rules in order:\n${text}`);
+  await p.shot('m3-t3-01-rules');
+
+  let r = await testNumber('(312) 555-0000');
+  assert.match(r, /Local and national \(US\/Canada\) sends 13125550000 via voip\.ms/);
+  console.log('test box:', r);
+  r = await testNumber('011 44 20 7946 0958');
+  assert.match(r, /No enabled route matches/);
+  console.log('test box:', r);
+
+  // Dan (101) gets "Local and toll-free" only: national is now denied, toll-free still works.
+  await p.click('Users & Extensions');
+  await p.waitFor(`document.body.innerText.includes('dan@example.com')`, 'users list');
+  await p.click('Edit Dan Doe');
+  await p.waitFor(
+    `[...document.querySelectorAll('[role=tab]')].some(t => t.textContent === 'Calling' && !t.disabled)`,
+    'Calling tab enabled',
+  );
+  await p.click('Calling');
+  await p.fill('Calling permission', 'local');
+  await p.shot('m3-t3-02-calling-tab');
+  await p.evaluate(`document.querySelector('dialog button[form=user-calling-form]').click(), true`);
+  await p.waitFor(`!document.querySelector('dialog[open]')`, 'drawer closed');
+  await p.click('Outbound rules');
+  await p.waitFor(`document.body.innerText.includes('Test a number')`);
+  r = await testNumber('3125550000');
+  assert.match(
+    r,
+    /Denied: "Local and national \(US\/Canada\)" needs calling permission "national"/,
+  );
+  console.log('test box:', r);
+  r = await testNumber('1-800-555-1234');
+  assert.match(r, /Toll-free sends 18005551234/);
+  await p.shot('m3-t3-03-denied');
+
+  // Reorder: national above toll-free. The test box and Asterisk's include order both follow.
+  await p.click('Move Local and national (US/Canada) up');
+  await p.waitFor(
+    `document.body.innerText.indexOf('Local and national') < document.body.innerText.indexOf('Toll-free')`,
+    'new order on screen',
+  );
+  r = await testNumber('1-800-555-1234');
+  assert.match(r, /Denied: "Local and national/); // 1NXXNXXXXXX now matches first
+  let first = '';
+  for (let i = 0; i < 30 && !first.includes('_NXXNXXXXXX'); i++) {
+    await sleep(100);
+    const inc = cli('dialplan show sp-outbound-routes');
+    const ids = [...inc.matchAll(/Include =>\s+'sp-or-([0-9a-f-]+)'/g)].map((m) => m[1]);
+    assert.equal(ids.length, 2, `two enabled rules included (international is off):\n${inc}`);
+    first = cli(`dialplan show sp-or-${ids[0]}`);
+  }
+  assert.match(first, /_NXXNXXXXXX/, 'national is included first now');
+  assert.deepEqual(p.consoleErrors, [], 'no console errors');
+  console.log('Asterisk: include order follows the new rule order');
+  console.log('M3-T3 (UI → Asterisk): PASS');
+} catch (e) {
+  await p.shot('m3-t3-FAILED').catch(() => {});
+  console.error('FAIL:', e.message, '\nconsole:', p.consoleErrors);
+  process.exitCode = 1;
+} finally {
+  await p.close();
+}